Managing Your Restoration Business

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Kyle Chiasson shares how he built 70+ restoration locations through direct-work sales, consistent reps, follow-ups, and empowering his team to act. 

Voda’s CEO Dan Claps, CFE explains how restorers can build, scale, and future proof their business using KPIs, people first culture, and smart growth strategies.

Paul Davis Restoration’s John Reasoner shares key safety habits during CAT season, from PPE to buddy system, to keeping your team safe and ready.

This case study of 1-800-Packouts of Michigan demonstrates their rapid response after a pipe burst in the dead of winter, overcoming freezing conditions and access challenges during the project. 

Industry experts explain why reading regulations, understanding ANSI/IICRC Standards, and using evidence-based training are essential for restoration compliance.

Holly Baldwin shares how restorers can become the “second call” by building carrier relationships, earning reviews, and strengthening community trust. 

In this episode of Ask The Expert, Mark Davis, Co-CEO of Signal Restoration Services and Chairman & CEO of PuroClean, discusses long term leadership and how private ownership has enabled sustained, franchise-first growth.

With market uncertainty, workforce transitions, new technology, and customer service expectations evolving, here is how restoration companies are reshaping their operations in 2026.

In this episode of Ask The Expert, five industry leaders from across home services industries share why collaboration between service providers is essential to delivering a stronger, more consistent customer experience. 

Today’s property claims environment rewards accuracy at first pass over speed. Based on 40,000+ Xactimate estimates across the restoration industry. This case study dives into four contractors of various sizes, the Actionable Profile’s Live Estimating Guidance reduced omissions, improved documentation and validation, cut corrections, and accelerated approvals.