Managing Your Restoration Business

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Learn how restoration companies can bridge the soft skills gap with better training, technology adoption and customer-focused communication. 

Annissa Coy explains how to protect your restoration company when clients move their cleaned contents to their own storage.

Here are five powerful sales lessons that were learned from real-world interactions, not from a podium or playbook.

Air Force veteran Joe Bennett of Lightspeed Restoration shares how military discipline, green practices and team training drive success in the restoration industry. 

Learn why restoration companies need to define a customer avatar before launching ads or marketing campaigns.

Bud Summers of PuroClean shares how restoration companies can prepare for future disasters by leveraging technology, working through workforce solutions and building a strategic plan.

Chris Tilkov shares how Xactimate and modern estimating tools leverage technology for better documentation, compliance and scalable workflows.

Peerless Restoration shares how operational challenges during a high-pressure season revealed weaknesses, sparked innovation and built a roadmap for growth.

Drones equipped with lidar, thermal imaging and AI Analytics will help revolutionize restoration workflows in 2026, helping improve safety, efficiency and decision making.

Technology isn’t about speed. Holly Baldwin shares how documentation safeguards accuracy and your reputation.