Managing Your Restoration Business

The Hidden Mold Risks Homeowners Face After Flooding

mcgowank@bnpmedia.com (Kayla McGowan) — Fri, 10 Jul 2026 11:40:00 -0400

Flood damage often leaves behind hidden moisture that can create ideal conditions for mold growth. In this Q&A, 1-800 WATER DAMAGE’s Tim Singnysane shares how quickly mold can develop, where it hides, the health risks, and when homeowners should call a restoration professional.

AI, Training, and Company Culture

mcgowank@bnpmedia.com (Kayla McGowan) — Wed, 08 Jul 2026 08:00:00 -0400

On the latest episode of Ask The Expert, Leighton Healey shares how AI can help improve your teams’ confidence, strengthen your training, and help restorers build consistent workflows without replacing your people.

Stop Chasing Storms: Turn Restoration Downtime into Recurring Revenue

Tue, 07 Jul 2026 14:50:00 -0400

Restoration work ebbs and flows, but your revenue doesn’t have to. Here’s how restorers can add commercial floor care services that help their technicians stay proactive, generate recurring revenue, and strengthen their customer relationships during slower times.

Leveraging 360° Virtual Tours to Speed Up Claims

mcgowank@bnpmedia.com (Kayla McGowan) — Tue, 07 Jul 2026 14:00:00 -0400

360 virtual tours go far beyond a documentation tool Here’s how restorers can use them to improve their communication with customers and adjusters, streamline their processes, and accelerate approvals.

A Maturing Industry Under Pressure: Applying Porter's Five Forces to Analyze Disaster Restoration, Part 1

Mon, 06 Jul 2026 00:00:00 -0400

The restoration industry is evolving from a fragmented state to a mature but highly competitive market. In part one we explore how private equity, consolidation, and Michael Porter’s Five Forces Framework are reshaping the future of the restoration industry.

Why Outside Recruiters Can Save Restoration Companies Time and Money

Fri, 03 Jul 2026 09:00:00 -0400

Learn how restorers can leverage outside recruiters to help their company reduce hiring costs, find qualified candidates faster, and improve their recruiting efficiency.

Carpet Cleaning, Restoration and Cycling

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 02 Jul 2026 11:30:00 -0400

Eric Sprague of Super Tech University shares insights about his upcoming keynote at The Experience in Las Vegas, NV on September 11, 2026.

The Halftime Adjustment Every Trade Business Needs

Wed, 01 Jul 2026 14:00:00 -0400

Learn why restoration business owners should take advantage of the midyear break to strengthen their leadership, operations, sales, and long-term growth and profitability.

Commercial Drying, Systems, and Risk Management

mcgowank@bnpmedia.com (Kayla McGowan) — Wed, 01 Jul 2026 09:00:00 -0400

Learn how large-loss and commercial drying projects require systems, coordination, risk management, and operational strategy.

The Hidden Cost of Chaos: Why Restoration Companies Lose Money

Tue, 30 Jun 2026 09:00:48 -0400

Learn how documentation failures, estimating errors, and communication gaps can create hidden costs and reduce profitability for restoration companies.

How Restorers Can Turn Call Handling into a Competitive Advantage

mcgowank@bnpmedia.com (Kayla McGowan) — Mon, 29 Jun 2026 14:00:00 -0400

Jason Luo of Newo.ai shares strategies to help restorers improve their call handling, reduce missed revenue, leverage AI, after-hours response, and lead conversion.

How Restoration Companies Should Handle Leads to Win More Jobs

Mon, 29 Jun 2026 08:00:00 -0400

Here’s how restoration companies can improve their lead handling with clear communication, fast response times, and better follow-up to close more jobs.

Entrepreneurship, Growth and Staying Grounded

mcgowank@bnpmedia.com (Kayla McGowan) — Fri, 26 Jun 2026 09:30:00 -0400

Catch Michael Villones of Absolute Clean & Restore at The Experience in Las Vegas, NV on September 10 at the Paris Hotel & Casino.

Why After-Hours Response Matters in Restoration

mcgowank@bnpmedia.com (Kayla McGowan) — Wed, 24 Jun 2026 09:00:00 -0400

ServiceForge’s Jane Blanchard shares how after-hours response and customer communication can help restoration companies improve their reviews, increase lead conversion, and build trust.

4 Ways to Keep Restoration Jobsites Safe Between Shifts

Tue, 23 Jun 2026 13:00:00 -0400

Here are four ways restorers can secure their sites between shifts utilizing asset protection, barriers, surveillance, and weather preparedness.

AI, Deadlines, and Coffee with Jeff Cross

mcgowank@bnpmedia.com (Kayla McGowan) — Wed, 17 Jun 2026 09:30:00 -0400

Jeff Cross and Kayla McGowan discuss AI, deadlines, industry collaboration, and the role they play in the media.

Building Systems That Perform Before, During, and After a Hurricane

Mon, 15 Jun 2026 13:00:00 -0400

Here’s how restorers can improve their hurricane response through communication, operational planning, documentation, and recovery strategies.

How Restoration Companies Should Use Paid Ads to Scale Smarter

Mon, 15 Jun 2026 09:30:00 -0400

Here’s how restorers can use their pad ads to strategically generate leads, improve their ROI, and scale their marketing without blowing their budget.

Restoration Business Leadership, Growth, and Culture

mcgowank@bnpmedia.com (Kayla McGowan) — Wed, 10 Jun 2026 10:30:00 -0400

PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry.

The Landlord's Dilemma: How Restorers Can Help Navigate Storm Recovery Challenges

Mon, 08 Jun 2026 14:00:00 -0400

Learn how restorers can help support landlords after hurricane and storm damage through clear communication, tenant management, documentation, and planning.

Second-Generation Leadership in Restoration Requires More than Inheriting the Business

Fri, 05 Jun 2026 09:00:00 -0400

Learn how second-generation leaders in the restoration industry can navigate their succession, operations, challenges, and long-term business growth.

Mold Jobs Without Estimates Converted 36% Worse for Restoration Companies

Wed, 03 Jun 2026 11:00:00 -0400

Learn how gaps in your follow-up, delayed estimates, and operational bottlenecks can impact mold remediation job conversion rates for restoration companies.

Breaking Down the TPA vs. No TPA Debate

mcgowank@bnpmedia.com (Kayla McGowan) — Wed, 03 Jun 2026 09:30:00 -0400

Nate Cisney of Restoration Made Simple shares TPA vs non-TPA work, how it affects your operations, profitability, diversifying your work, and long-term growth for restorers.

Why Your Restoration Marketing Isn’t Converting, and How to Fix It

Mon, 01 Jun 2026 16:30:00 -0400

Here’s how restoration companies can improve their lead conversion with three important variables, faster response times, simple websites, and clear and consistent follow-up systems.

The 2026 R&R Trailblazer Award Nominations are now open!

mcgowank@bnpmedia.com (Kayla McGowan) — Mon, 01 Jun 2026 10:00:00 -0400

The R&R Trailblazer Award celebrates restoration professionals who are 35 and under who demonstrate innovation, leadership, commitment, and community impact that helps advance the restoration industry.

The Real Hurricane Checklist Restorers Should Use

Thu, 28 May 2026 10:00:00 -0400

Here’s why carrier intelligence, pre-loss data, and documentation are a key part of hurricane preparedness for restoration contractors.

How Restoration Companies Can Track Equipment and Improve Hurricane Response

Wed, 27 May 2026 10:00:00 -0400

Here’s how restoration companies can use telematics, equipment visibility, and fleet tracking to improve their hurricane response and claims process.

How Restoration Companies Can Support Their Employees During Disasters

Tue, 12 May 2026 10:00:00 -0400

Learn how restoration companies can support their employees during hurricane season with better communication, planning, and their leadership structure.

How Restorers can Scale Their Deployments During Hurricane Season

Wed, 06 May 2026 10:00:00 -0400

Learn how restorers can scale their staffing with cross-training, surge planning, and leadership when preparing for hurricane response. Proactive planning improves response time and profitability.

Women in Restoration: Leadership, Training, and Industry Impact

mcgowank@bnpmedia.com (Kayla McGowan) — Thu, 30 Apr 2026 13:00:00 -0400

Staci Sargent shares how leadership, training, and real-world experience are shaping the future of women in restoration.