Register today for the 2019 Australasian Conference and Tradeshow, taking place at the Novotel Hotel & Resort Twin Waters in Sunshine Coast, Queensland.

PuroClean, a leading national restoration and remediation franchise, has earned a Gold Stevie® Award in Achievement in User Interface Design in the Web Awards category of The 17th Annual American Business Awards®. 

The foundation of a great business is more than bricks and mortar — it’s built on customer goodwill and stellar service. Much of that foundation is laid in a single instant: the customer’s first impression of your company.

Managing a small business is a risky proposition. A gamble, in some aspects.

I was recently chatting with a restorer and trying to explain why his insurance needed to be customized to cover the risks he faced in doing work assigned under master services agreements. 

Fidencio Garcia has joined 4M Building Solutions, assuming the role of Field Supervisor. Tim Fortner has joined 4M assuming the role of Director of Operations.

Empire Cleaning Supply announced that it has entered into a definitive agreement to sell substantially all of its assets to Aramsco, Inc. 

Annissa gives us the ol' switcheroo this week and ask YOU the question: Are you prepared to respond?

We all know how hard it is to find good employees. We’ve all heard it: “People don’t want to work.”; “Don’t hire anyone younger than 30.”; “Everyone has an entitlement mentality.” Blah, blah, blah. 

There have been recent changes in the property restoration industry that are noteworthy. Here are the answers to some questions that may arise regarding how those changes will affect the industry in the long run.