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Managing Your Restoration Business
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Your Most Valuable Asset Isn’t Equipment, It’s Your People

In our industry, our greatest asset isn’t our gear or equipment, it’s the people who power our businesses every day

Kayla McGowan

September 5, 2025

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Editor-in-Chief Kayla McGowan reflects on the value of our teams and why people, not tools, drive our success.

Sammy vs. Dave, Franchise vs. Freedom: A Debate Decades in the Making

Nick Lambert

September 4, 2025

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A decades-long friendship turns into a spirited debate on Van Halen and Restoration, franchise vs. freedom.

Meet R&R’s 2025 Ladder Award Winner, Caleb Parrotte!

From sweeping job sites to leading a region, Caleb’s journey shows what passion and grit can build

Kayla McGowan

September 2, 2025

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Caleb’s rise from childhood job sites to Regional Manager at ATI Restoration is a unique story of leadership, resilience and people-first values.

Trusted Vendors are Essential for Specialized Restoration Projects

Why trusted vendors are key to successful cabinet and flooring restoration after a fire or flood

Bob DeGraff

Tim Fagan

September 1, 2025

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Specialized vendors help restoration professionals deliver accurate assessments, cost control and customer satisfaction.

Tech-Enabled or Left Behind: How Innovation Is Creating a New Class of Restoration Companies

Restoration 2.0: How technology-driven systems are reshaping operations, ROI and company valuations

Alex Duta

August 29, 2025

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Learn how restoration companies are scaling like SaaS businesses by automating workflows and boosting ROI.

Trade Talks: Unlocking The Experience

From Answering Calls to Problem Solving and Making a Difference

Kayla McGowan

August 28, 2025

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On TradeTalks: Unlocking The Experience, Mandy Rewis of JOC Analytics reveals how data, purpose and passion drive success in the restoration industry. Plus, she shares how skydiving helped her conquer her fear of heights.

Restoration Industry Association (RIA) – Quarterly Update August 2025

RIA

August 28, 2025

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The RIA is driving industry change through carrier advocacy, ethics reform, pricing transparency and networking.

Ask the Expert

Layers of Safety: Navigating Contractor Responsibilities and PPE on the Jobsite

Contractor Safety Essentials: OSHA Compliance, PPE and Hurricane Season Readiness

Kayla McGowan

August 27, 2025

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Barry Rice shares his expert insights on contractor safety, OSHA policies and respirator readiness.

Hands holding smartphone taking pictures

Real Time, Real Work and Real Results: How Live Video Is Changing Restoration

Live video is Revolutionizing the Restoration Industry’s Response and Documentation

James Hatfield

August 26, 2025

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From remote assessments to AI-powered reporting, live video is transforming how restoration professionals’ response, document and communicate, faster and smarter than ever before.

Ask the Expert

Ask The Expert: Leighton Healey on AI, Cash Flow and Restoration Resilience

Leighton Healey shares how KnowHow’s AI helps restoration professionals boost cash flow and their team efficiency

Kayla McGowan

August 22, 2025

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KnowHow’s CEO, Leighton Healey, joins Ask The Expert and shares how AI can help solve some of the restoration industry's biggest challenges.

How Kyle Chiasson Built 70 Locations Without Waiting for the Phone to Ring

Bed Bugs After Remediation: Are Restoration Practices Quietly Contributing to Reinfestation?

Photos from homes damaged by WUI Smoke entering stucco walls and hidden building cavities

How Wildland-Urban Interface (WUI) Smoke Enters Stucco Walls and Hidden Building Cavities

Submit Your New Product/Technology to R&R!

Would you like to promote a new restoration, remediation or cleaning product/technology with Restoration & Remediation? Fill out the question below to start your submission:

Events

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.