Managing Your Restoration Business

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For the first time ever, Trusted Restorer’s National Conference welcomes the entire industry to connect, learn and grow together.

Discover how Dan Gordon transitioned from a high-pressure corporate career to owning a thriving restoration franchise, achieving work-life balance and making a community impact.

From financial benchmarks to legislative wins, the RIA’s latest update empowers restorers to thrive and lead.

Chuck Lane’s leadership philosophy proves that the best training starts with knowing when to pause.

Discover how Dan Gordon transitioned from a high-pressure corporate career to owning a thriving restoration franchise, achieving work-life balance and making a community impact.

The restoration industry’s biggest debate today mirrors the brand battles of the 80s: TPAs vs. independence. With strong opinions on both sides, the real question is whether working with a TPA is a smart strategy, or just another compromise.

On this episode of Ask The Expert, Genesis Brown, Founder and CEO of Smart Claims Administration, breaks down the costly mistakes restoration contractors make when managing their claims. From documentation errors to carrier tactics, find out how you can streamline your process. 

Restoration professionals face unpredictable risks that traditional insurance may not cover. Find out how 831(b) plans can fill these gaps, offering structured risk management and financial stability. Check out these key questions you should ask potential administrators to ensure compliance and long-term success.

In a crowded restoration industry, standing out requires more than claiming to be the best. Learn how you can build genuine connections with your target audience by defining your tribe and understanding their unique needs. Key strategies create trust and loyalty through shared values and authentic communication. 

On this episode of Ask The Expert, the RIA leadership team including President Jeff Moore and other top officers. They dove into the future of the restoration industry and several of RIA’s initiatives.