Managing Your Restoration Business

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As we welcome 2025, restoration companies are determined to overcome the hurdles of the past year. With soaring inflation, skyrocketing insurance premiums and higher deductibles, the industry faces unprecedented challenges. Homeowners are now opting for higher deductibles and are hesitant to file claims, resulting in a decline in sales and increased competition. To thrive in this new landscape, restoration companies must evolve by understanding their clients' needs, building confidence, offering flexible payment options and maintaining consistent follow-ups. 

The restoration and remediation industry is thriving, but a critical challenge persists: the workforce crunch. As contractors struggle to find and retain skilled labor, industry surveys reveal the profound impact on budgets and the strategies being employed to address this issue.

We dive into the world of recruiting with Jenny Andrawis, Chief Revenue Officer of Implement4. Learn about the latest trends, effective recruiting methods, and how Jenny’s unique approach has shaped her success. This is a must-listen for anyone looking to enhance their recruiting game in the restoration industry.

Robert Harrell, VP of Product Development at DocuSketch, dives into the surprising trends from the latest Views on Homeownership Survey. From Millennials and Gen Z's skepticism about homeownership due to severe weather to their willingness to invest in disaster-resistant materials. Robb breaks down the implications for the restoration industry. Find out how generational differences and financial considerations shape the future of resilient housing and the vital role restoration professionals play in bridging the gap between consumers and insurance carriers.

Understanding and securing the right insurance coverage can be the difference between a business that rebounds after a disaster and one that struggles. Discover how business interruption insurance can help restoration and remediation professionals navigate the challenges of natural disasters, fires, and other catastrophic events, ensuring continuity and resilience for both their businesses and clients.

Discover how to leverage your Google Business profile to boost your restoration business with tips from Benjamin Ricciardi.

Winter brings its share of challenges, but with these expert tips many common issues can be avoided. Check out these tips for preparing your customers’ homes for the winter season. From winterizing plumbing and maintaining indoor temperatures to preventing ice dams and electrical fires, discover how to safeguard their property effectively.

The devastating wildfires in Los Angeles left thousands of homes and businesses in ruins. Discover how leveraging recruiter relationships can enhance recovery efforts. Learn how industry collaboration and strategic networking can provide the necessary resources and support to rebuild and restore communities.

Join industry expert Rich Oakes, President of GigSmart, in this episode of Ask the Expert. Find out how on-demand labor solutions can help restoration businesses stay agile and cost-efficient. Learn about flexible labor models, the role of technology in staffing, and real-world examples of success. Uncover strategies for managing temporary workers and maintaining quality standards in the ever-evolving restoration industry.

Embrace your quiet strength at bustling events. Kelley Dolan shares valuable insights and strategies from her own journey, making industry gatherings less of a daunting challenge and more of a rewarding experience for introverts, extroverts and everyone in between.