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Managing Your Restoration BusinessAsk the Expert

Ask the Expert

Mastering Talent Acquisition: Insights from Jenny Andrawis

Jenny Andrawis shares her expertise on recruiting strategies and industry trends

By Kayla McGowan
February 19, 2025

In this episode of Ask the Expert, we are joined by industry expert Jenny Andrawis, Chief Revenue Officer of Implement4. Jenny brings over 16 years of experience in the restoration industry and 20 years as a Marketing Executive. Prior to leading revenue generation initiatives at Implement4, she held leadership roles in companies ranging from $20M to over $800M. Her strengths include driving integration and alignment between all revenue-related functions, ensuring seamless communication, and maximizing revenue production.

Jenny is known for her diplomatically direct approach, results-oriented mindset, and high emotional intelligence. She leads from the front, focuses on data-driven results, and understands the nuances between marketing and sales. Additionally, Jenny is an active committee member of the Social Media Club Washington DC, promoting media literacy and ethical behavior. She also contributes her insights to Constant Contact’s advisory panel, influencing product and service decisions in email and social media marketing.


Key Discussion Points:

  1. Finding the Right Professionals: Jenny shares her strategies for identifying and attracting top talent in the restoration industry, no matter their career stage.
  2. Vetting Candidates: Learn about the vetting process Jenny uses to ensure candidates are a perfect fit for the role and the company culture.
  3. Placement Strategies: Find out how Jenny helps place the right professionals in roles that allow them to thrive and contribute to the company’s success.
  4. Career Advancement: Jenny discusses how she supports career growth and development for professionals within our industry.
  5. Learning from Industry Insights: Jenny’s extensive experience and how these can be applied to improve recruiting and talent management practices.

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KEYWORDS: hiring and recruiting restoration business growth restoration business strategy

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Kayla mcgowan author

Kayla McGowan is the SPAR Partner Manager for PuroClean, where she manages and strengthens the company’s vendor partnership ecosystem. In her role, she serves as a key liaison between PuroClean, approved vendor partners, internal stakeholders, and Franchise Owners, helping connect the network with trusted tools, services, and products that support operational success.

With more than 10 years of experience in marketing and communications within the restoration and cleaning industry, Kayla has built her career around connecting people, ideas, and resources that move the industry forward. She is the former Editor-in-Chief of Restoration & Remediation (R&R) Magazine and continues to contribute to R&R as a writer, bringing her industry knowledge and perspective to its audience.

Kayla holds a B.S. in Criminal Science and an M.S. in Public Safety and Emergency Management from Grand Canyon University. She also serves as Co-Chair of the Restoration Industry Association’s Marketing Committee.

Her industry credentials include Microbial Warrior®️, Certified Forensic Operator®️, and High Risk/High Level Decontamination Specialist™️. Passionate about elevating the restoration industry and the professionals within it, Kayla enjoys building meaningful relationships, sharing knowledge, and creating opportunities for collaboration. Outside of work, she is a food lover who enjoys spending time with her family and being outdoors.

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