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Construction employment has rebounded since plummeting in March and April, and the industry’s unemployment rate stands at 6.8% as of October, just below the 6.9% percent rate observed across all industries.
Dominic will be responsible for managing insurance and non-insurance property damage claims, customer relations and support, as well as supervising work crews.
In most restoration and remediation firms, the (techs) front-line guys and gals are the money. Yes, other departments play a role, but the dollars are realized with production techs. They produce the work, fill in forms; either paper or digital, create sketches, write estimates, set, monitor, move and pull equipment and smile for the customer who sometimes isn’t always peachy.
This is the second article of a multi-part series on employee burnout in the restoration industry. Part one introduced the nature of burnout, and summarized findings from a study on burnout in the restoration industry.