What is the extent of the reach of the Consumer Protection Act (CPA) and the liability exposure of individual professionals? Historically there has been a separation between agents of an organization and the company which holds the contractual relationship with its customer.

An infusion of fresh thinking and younger leadership at the Restoration Industry Association (RIA) has led to the conclusion that to give members a good return on their investment of dues, the RIA must advocate for the legal and financial interests of restorers.

Many of the articles you read provide insight regarding immediate actions to take or strategies to implement that will impact your business in the short term. This article is also about acting now, but for an impact on your business, and the restoration industry, that will be seen in the future.

It’s hard for some businesses to imagine living in today’s digital age. Many businesses still collect information on paper or through multiple software solutions, but the manual process of transferring information from one place to another severely limits a company’s ability to act—much less drive efficiency, performance, and profit.

Annissa addresses a few variables to take into consideration when estimating contents jobs.

Since its inception in 2016, nearly 200 women have been nominated for R&R’s Women in Restoration award. Each year the field seems to become broader and more competitive, with nominations becoming more in-depth and elaborate! This year’s nominees included owners, VPs, project managers, technicians, operations managers, marketing and sales, and more.