On this episode of TradeTalks: Unlocking The Experience, we're joined by Kelley Dolan, Business Advisor at Violand Management Associates. Kelley is taking the stage at this year's event on the Business Management/Marketing Track, where she'll discuss onboarding new hires and the importance of their first 90 days. Kelley shares her career journey, her passion for the industry, insights into her presentation and, of course, a fun fact about herself.

Key points of discussion include:

• Like many of us, Kelley found the restoration industry by chance after moving to New York City and taking a temporary role that led to an interview at a restoration and cleaning company.
• Her favorite part of the industry is the people, the shared mission of helping others, and she loves the industry's hard-working, supportive, "we're all in this together" spirit.
• Kelley is speaking about onboarding during the first 90 days after a new hire joins the team. Recruiting doesn't stop once someone is hired. Onboarding is critical in a business keeping their employees and setting them up for success.  
• Attendees will leave with practical tools that help them build or improve their onboarding systems, including checklists, clear milestones, role ownership across the team and defined expectations.
• Fun fact: Kelley practices aerial silks, a circus-style aerial art where she climbs and performs using long pieces of fabric. She says it's a challenging workout, but it's also fun, builds confidence and fosters a supportive community.

You can catch Kelley on stage at The Experience on Thursday, September 10, from 9:10 – 9:40 am in champagne 2. To learn more about their session, check out the agenda.