Does your mission inspire people to come to work? Does the vision tell people where you want the business to go? Are your core values really the guiding principles that the business uses to manage internal and external relationships? Beyond these, and as an alternative to simply paying significantly higher wages to outbid the competition, elements to consider in creating the differentiation, that uniqueness, are non-traditional benefits.

In this Ask the Expert episode, Leighton Healey, CEO of KnowHow, details the 2022 Restoration Workforce Survey, open through early 2022. Its aim is to answer how the industry can attract and retain qualified workers.

“If the Jon from five years ago has anything further to add, perhaps this idea still has merit: ‘Your office is your second home. Arguably, you spend more time in your workspace with your work peeps than with your actual family, so making it an enjoyable and functional environment should be a priority,’” Jon Isaacson writes.

The motivation paradigm is described as the reasons we do the things we do in the manner we do them. Over the years, I have taken the position that money does not motivate, nor is it necessarily an effective tool that creates desired outcomes. Appreciation ranks higher than money, believe it or not, when it comes to motivation, Lisa Lavender writes.

Through Field Notes, we look forward to sharing the stories of the industry’s most driven, engaged and innovative technicians. We are eager to consistently shed light on their ideas, pain points, motivators, paths to restoration and more. In doing so, we hope to help shrink the gap between C-suite and frontline. We hope to help give these unsung heroes a real seat at the proverbial table and a stronger voice in the future of the industry.

This article likely will not convince you to become a soccer player, but maybe it will remind you to stop and think about whether your frustration is aimed at the right causes. Many employers are struggling to recruit, hire, and retain good talent. This isn’t a new problem but recent events have compounded the issue. As I have said in prior articles, blaming the current workforce will not help you turn the tide. You need a winning perspective.

R&R is officially accepting nominations for the 2022 Women in Restoration Award through January 10. We are also excited to introduce an all-new award to the restoration industry, honoring restoration technicians! 

This special-edition episode features a prestigious panel of Ladder Award finalists from 2021 and 2020. They share innovative ways they are helping advance the property restoration industry, as well as their vision for its future. 

After years of putting out fires and pointing the finger at employees, Eric Sprague and Larry Wilberton learned to point the finger at themselves. Here, Sprague shares how he and Wilberton transformed their restoration company into one with high engagement, performance and profit.

For the last five years, Dallas Nevill’s restoration company has grown at a steady pace. Old habits may be hard to forget, but if they hold your business back from reaching its potential, it’s time to kick them to the curb.