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Home » Authors » Holly Baldwin
Holly Baldwin

Holly Baldwin

Holly Baldwin and is the Senior Customer Success Manager at DocuSketch. She’s been with DocuSketch going on 3 years and has been in the restoration field for 9 years this year. She manages the largest franchise system within DocuSketch. She loves the restoration industry and thinks there is nothing like it. She’s passionate about helping customers grow their restoration business by implementing DocuSketch into their day-to-day operations. Holly loves getting to work with customers one on one and offering insight on how to help them do things more efficiently with DocuSketch.

Articles

ARTICLES

homeowners calling insurance company for help with leaking roof

How Restorers Become the Call that Homeowners Trust

Research shows why restorers need to close the trust gap with carriers, their customers, and the community
Holly Baldwin
Holly Baldwin
February 26, 2026
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Holly Baldwin shares how restorers can become the “second call” by building carrier relationships, earning reviews, and strengthening community trust. 



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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

May 28, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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Uncertainty vs. Planning

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Register for Webinar - Hurricane Response: What's Changed, Who's at Risk, and How to Scale without Breaking

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