Managing Your Restoration Business

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Here’s how the Three Ps — prepare, practice, and pass it on — help restoration businesses improve their training outcomes, reduce callbacks, and improve employee performance. 

Here’s why sales training is essential for restoration businesses and why investing in their sales representatives helps improve customer relationships, increase revenue, and promote long-term business growth.

ISEA’s President and CEO, Cam Mackey, discusses PPE Standards, safety footwear, glove selection, ANSI guidance, and best practices for restorers to improve their safety in this exclusive Q&A.

Craig Leyers of StableDry Services shares how restorers can build employee buy-in through communication, career development, trust, and a strong company culture. 

Here’s why clear contracts, consistent equipment billing, and daily drying documentation are critical for restorers to get paid on large-loss jobs.

Here’s why restoration contractors need industry benchmarking to evaluate their margins, bad debt, financial performance, overhead, and collections. 

PuroClean’s President, Steve White shares his thoughts and insights on company culture, sustainable growth, leadership, accountability, and building high-performance restoration teams. 

Here’s how restoration companies can overcome common training barriers, measure employee development, and turn training into a business growth strategy. 

Part 2 of this series explores how AI, transparency, and accountable review processes are shaping the future of time and material billing in the restoration industry.

Learn why your resume should focus on truthful, clear, and relevant information instead of catchy trends. These tips help hiring managers find the right candidate for the job.