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Home » Authors » Lisa Lavender M.T.R., M.F.S.R., M.W.R.

Articles by Lisa Lavender M.T.R., M.F.S.R., M.W.R.

Polar Vortex

Restoring Success: What the CAT Just Happened?

As we all know, in this business, sometimes you have days to get ready and sometimes minutes.
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
February 7, 2014
2 Comments

Were you ready? And are you ready for the next catastrophic (CAT) event? Whether it is more frozen pipes to come, a flood or hurricane, we need to be ready. We need to be ready to handle high call volumes and respond. 


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Lavender 1

Restoring Success: Core and Shared Values

To make your shared values align with your operations, it starts with the leadership
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
January 3, 2014
No Comments

If you are a new company, this may seem like a fruitless task, but there is no better time than when you are starting out and beginning to build the organization to develop a set of shared values. 


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