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Home » Authors » Lisa Lavender M.T.R., M.F.S.R., M.W.R.

Articles by Lisa Lavender M.T.R., M.F.S.R., M.W.R.

Lavendar_Training-Curve

Mastering Employee Training in Your Restoration Company

Sustainability, growth, and improved profitability lie beyond the curve.
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
October 17, 2016
No Comments

It is easy to be overwhelmed by the training needs of your company in today’s world where things are changing and evolving daily.


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bad things happen when

Restoring Success: Bad Things Happen When...

The scariest things to consider when running a restoration company.
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
October 6, 2016
No Comments
The following is a list of things that should SCARE you in your restoration company. In no particular order, BAD THINGS HAPPEN when…
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whats your why

Restoring Success: What is Your WHY?

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
August 3, 2016
No Comments
Owning a business means more than making money -- customers want to know WHY you do what you do. What's your answer?
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vacation

Restoring Success: Rest & Recharge

Taking a vacation from restoration
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
June 30, 2016
No Comments
I proudly sent an email to my co-workers (with a big smile that nobody could see), it said, “I am grateful that I am going on vacation and have nothing to worry about because of all of you.”
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restoring success

Restoring Success: Understanding the Insurance Industry

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
June 2, 2016
No Comments
Restorers are the ones delivering on the promise that is in the paper, the policy that insurers sell.
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onboarding

Restoring Success: Are You On Board with Employee On-Boarding?

There is value in investing time and money in your restoration company's on-boarding process.
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
May 6, 2016
No Comments
A person who is talented, driven, with a great attitude may not live up to their potential or worse, may not stick around, if this process is not managed proactively and deliberately.
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hurricane

Restoring Success: Preparing for CAT Loss Response

In the words of Seneca, “Luck is what happens when preparation meets opportunity.”
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
March 31, 2016
No Comments
Five things to consider to be sure your business is prepared for disaster response.
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restoring success

Restoring Success: 5 Steps to Balance Leadership & Technical Skills

Leaders need to find a balance between knowing the industry, and effectively leading their team
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
March 4, 2016
No Comments
Operators of restoration companies (many considered small businesses and/or family businesses) need to seek balance between management skills, soft skills (leadership) and technical skills.
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caution

Restoring Success: Protecting Your Organization

Even contractors can be prey for scam artists
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
February 4, 2016
No Comments
Before you leap, do your research.
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resolutions 2016

Restoring Success: Embrace the New Year, Broccoli and All

Ditch the cliches and get to work
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
January 7, 2016
No Comments
It is a great time to buckle down and do or get done the items you may have been avoiding.
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