Articles by Lisa Lavender M.T.R., M.F.S.R., M.W.R.

It is easy to be overwhelmed by the training needs of your company in today’s world where things are changing and evolving daily.

The following is a list of things that should SCARE you in your restoration company. In no particular order, BAD THINGS HAPPEN when…

Owning a business means more than making money -- customers want to know WHY you do what you do. What's your answer?

I proudly sent an email to my co-workers (with a big smile that nobody could see), it said, “I am grateful that I am going on vacation and have nothing to worry about because of all of you.”

Restorers are the ones delivering on the promise that is in the paper, the policy that insurers sell.

A person who is talented, driven, with a great attitude may not live up to their potential or worse, may not stick around, if this process is not managed proactively and deliberately.

Five things to consider to be sure your business is prepared for disaster response.

Operators of restoration companies (many considered small businesses and/or family businesses) need to seek balance between management skills, soft skills (leadership) and technical skills.

Before you leap, do your research.

It is a great time to buckle down and do or get done the items you may have been avoiding.