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Phillip Rosebrook, Jr, CR is a partner in Business Mentors and ELC Training. He is an expert on change management and has spent the past 20 years in the restoration business the last ten years as a consultant. He can be reached at Phillip@businessmentors.net
In the March issue of R&R, Phil walked through his industry predictions from 2018 and revealed how he scored on each. His predictions included labor shortages and wage increases, industry pricing challenges, more TPA influence, growth of outside groups, and projections on weather-related events. To see how he fared, check out his March article! This month, he’s sharing his predictions for 2019!
Welcome to my {mostly} annual restoration trends update. I have spent more than 30 years working in the restoration industry which gives me a relevant perspective on the business of restoration. The following list is meant to help restoration contractors assess their business strategies – and just be an overall interesting read. I believe these issues will be the top drivers of change, not only in 2019, but into the future.
The following pertains to the top secret element
to success in your business, and any small business for that matter. If you
read this and implement the strategies outlined, you will have a very strong
likelihood of success in your business and in your life.
I have been active in the restoration industry for over 23
years. The past 13 years have been spent as an advisor to restoration companies
in North American and, more recently, Australia.
Once, in college, I commented to one of my classmates that I was getting quite an education in restoration because it was more difficult than many other businesses.
Creating a successful company is usually rooted in planning your success and then working to implement that plan. Creating your business plan is the obvious first step.
During the past dozen years I have studied organizational development, and I have learned much during that time. There are many characteristics that help create successful organizations, but it is essential for long-term success that there is a strategic plan guiding the process.
We are nine months or more into the latest economic crisis. It is interesting to be a spectator to the unfolding drama and learn lessons from the process. I think the first thing that I am very aware of is that I feel very fortunate not to be experiencing the effects of this first hand, and I have great empathy for anyone that has been affected.
Your mission, if you choose to accept it, is to create a winning and successful organization. In this organization your employees will have clear and understandable objectives which, when accomplished in accordance with the corporate mission, will result in the realization of the corporate vision and the achievement of the corporate goals.
Our national economy is in distress; the real estate market has radically changed; major banks have become insolvent; cash and lending is not readily available and it appears as though we are about to enter a prolonged recession. This scenario sounds rather bleak, so what is the best way for a restoration contractor to respond?
