Steve Van Pelt (ASD, WRT, HST) has spent nearly two decades in the restoration industry, specifically handling property damage claims of all shapes and sizes. His professional background includes sales and marketing for Adjusters International, Stanley Steemer, BELFOR Property Restoration, and most recently Simsol Software.
Catastrophe situations typically involve numerous flood claims, making for brisk business for restoration companies. When a property owner states they have insurance, it would be wise to clarify if it is going to be a standard property claim, or insurance through the National Flood Insurance Program (NFIP).
At the beginning of any restoration job, there is generally a feeling of hope, trust and good will that the job will be done correctly and the disaster will be erased.
