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Lisa Wagner

Lisa Wagner is a rug care instructor and an owner of Blatchford’s Rug Cleaning & Repair in San Diego. Her RugChick.com site is the #1 consumer rug care resource on the web and she has been a featured rug expert for HGTV Magazine, Family Circle Magazine, Wire cutter, Consumer Reports, and the New York Times. She is the 2022 Experience Cleaning & Restoration Industry ICON Award winner for her contributions to the industry. Lisa can be reached through her website RugChick.com.

Articles

ARTICLES

Saving Rugs: First Response in Home Floods

Lisa Wagner

January 10, 2024

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When disasters strike, we often think about the many things that are lost and those that need to be restored in the aftermath. Rugs are also amongst those treasured items needing gentle care to be restored to their pre-disaster state. Lisa Wagner shares what is needed in order to get this done efficiently.

Why Smoke Odors Return After Fire Damage Restoration

Restoration Golf League Announces 2026 Event Lineup and Celebrates Recent Champions

temporary containment barrier constructed with white polyethylene sheeting

Improving Negative-Pressure Containment for Biological Contaminants

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

May 28, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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Poll

Uncertainty vs. Planning

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Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

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