Closing the Restoration Skills Gap with Training for Tech, AI and Customer Care
Why evolving training models and soft skills are more critical in today’s tech-driven restoration industry
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Andrew Dobson
Andrew Dobson is the owner of 19 SERVPRO franchise licenses in Ohio and Pennsylvania. He is an IICRC Triple Master, restoration instructor for the IICRC and owner of Certified Restoration Training which provides education focused on both technical excellence and people centered communication skills. More information is available at www.certified-restoration-training.com. He can be reached at Andrew@certified-restoration-training.com.
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