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Home » Authors » James (Lee) Senter

James (Lee) Senter

James (Lee) Senter has been in the cleaning and restoration business since 1979. He is the president of the CFCRA and an IICRC shareholder representative. Senter is the chair of the IICRC Safety and Health Field Guides and the past vice chair of standards at IICRC. He is also an adjunct professor at Humber Polytechnical Institute in Toronto. Senter can be reached at leesenter@hotmail.com.
Articles

ARTICLES

work safety

Building a Safer Workplace: The Importance of a Written HAZCOM Program

Understanding the 'Right to Know' Law and Ensuring Chemical Safety in the Workplace
James (Lee) Senter
February 27, 2025
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Explore the importance of having a written hazard communication program (HAZCOM) to ensure chemical safety in the workplace. Learn how to develop, update and maintain your HAZCOM to comply with regulations and protect your employees.


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completing a hazard assessment

The ABCs of Health and Safety for a Restoration Company

Developing a Comprehensive Health and Safety Manual for Restoration Companies
James (Lee) Senter
November 20, 2024
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The restoration industry faces unique challenges that make health and safety crucial. This article, the first in a series, guides you through creating an effective health and safety manual for your restoration company.


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bed bug remediation

Best Practices for Removing Bed Bugs

James (Lee) Senter
May 20, 2022
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Best practices for the removal of bed bugs from a building are usually a combination of identification techniques, removal by vacuuming, vapor steaming or other application of high heat, and an application of pesticide. A final step of removal of pesticide residues by cleaning may be required.


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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

June 16, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

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