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Home » Authors » Lisa Marie Scherrer
Lisa Marie Scherrer

Lisa Marie Scherrer

Lisa Scherrer is the Chief Executive Director of New Crystal Restoration, a women-owned water damage restoration company serving the New York, Connecticut, and New Jersey areas since 1960. Lisa’s experience focuses on industry education. Lisa and the NCR team provide expert restoration, remediation, and reconstruction services to residential and commercial properties. Learn more at New Crystal Restoration.

Articles

ARTICLES

Connection between brain and heart

Water Damage Restoration: The Human Side of Getting the Client Back to Normal

Restorers who lead with empathy and clarity help clients move from crisis to calm, faster and with trust
Lisa Marie Scherrer
Lisa Marie Scherrer
September 18, 2025
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This article shares how restoration professionals can build trust and reduce stress by combining technical expertise with compassion and communication. 


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high angle view of Do Not Enter Sign In Crime Scene

Crime Scene Cleanup: Is This Part of Your Services? Ensure Compliance and More

Crime scene cleanup requires strict compliance, safety protocols and compassion. Here’s what you need to know.
Lisa Marie Scherrer
Lisa Marie Scherrer
August 8, 2025
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Crime and trauma scene cleanup is one of restoration’s most complex services, this article provides insights on compliance, safety and emotional care.


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hurricane season

Hurricane Season 2025 – Preparation, Property Risks and Emergency Planning

Proactive planning now can reduce damage, protect lives and speed up recovery this hurricane season
Lisa Marie Scherrer
Lisa Marie Scherrer
July 10, 2025
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With an above-average hurricane season forecasted, now is the time to properly prepare, protect and plan.


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Businesswoman sharing ideas with audience during seminar

Breaking Barriers: Women Leading the Restoration Industry in 2025

As the storm season approaches, women in restoration are reshaping the industry, proving that expertise, leadership and resilience know no gender.
Lisa Marie Scherrer
Lisa Marie Scherrer
April 30, 2025
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Women are stepping into leadership roles across restoration. From technicians to company owners, they’re driving innovation and strengthening disaster recovery efforts. Despite historically making up only 11% of the workforce, new initiatives and recognition programs are paving the way for a more inclusive industry. 


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Hand in black safety glove with key

The Critical Role of Proper Disinfection in Property Management

Ensuring Sanitary Conditions in Property Management Through Effective Disinfection
Lisa Marie Scherrer
Lisa Marie Scherrer
March 4, 2025
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Maintaining a safe and sanitary environment in commercial properties is crucial, especially for children, the elderly, and at-risk individuals. Learn about the risks of high-traffic areas, best practices for cleaning and disinfection and the importance of staff training.


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Professional spray and sanitation of a corporate office

Green Disinfection in Modern Restoration

Lisa Marie Scherrer
Lisa Marie Scherrer
January 24, 2025
No Comments

Disinfection is crucial in restoration projects to ensure safety and a healthy environment. Traditional chemical disinfectants pose health and environmental concerns, but plant-based, eco-friendly disinfectants offer a viable alternative without compromising efficacy. Discover how green disinfection provides hospital-grade antimicrobial protection, supports environmental sustainability, and meets the growing demand for safe, responsible solutions.


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frozen pipe

Understanding Water Dynamics in Frozen Pipe Damage

Explore the science behind water expansion and how to mitigate frozen pipe damage
Lisa Marie Scherrer
Lisa Marie Scherrer
November 6, 2024
No Comments

Understanding how water behaves during freezing and thawing is essential for effective water damage restoration during the winter months.


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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

May 28, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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