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Home » Authors » Les Cunningham

Les Cunningham

Les Cunningham, CGC,CR,CCR,CGRa, is president and CEO of Business Networks, Inc. He is a restoration industry expert and can be reached at 1-800-525-1009, ext. 14 or e-mail him at Les@BusinessNetworks.com

Articles

ARTICLES

selling your restoration business

Beyond the Sale: Observations on Ownership, Identity and Change

An inside look at identity shifts, challenges and realities owners face after selling their business
Les Cunningham
June 26, 2025
No Comments

Selling a business changes more than ownership, it reshapes identity, control and the culture left behind.



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arrow hitting the target

Estimate Accuracy: Turning Guesswork Into Profitability

Why Estimates Must Be Checked Line by Line and How It Can Transform Job Profitability
Les Cunningham
April 21, 2025
No Comments

Estimating is more than just matching the final numbers, it's about understanding what went wrong and fixing it before it happens again. Discover how breaking down job costs line by line can improve accuracy, accountability and profitability.


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Dr. Jake Avila at Gathering of the Eagles

Paving the Path for the Restoration Industry’s Future

Invest in innovation and education - let’s build the foundation for the first-ever Restoration Degree at MTSU.
Les Cunningham
March 25, 2025
No Comments

The future of the restoration industry starts with you. By supporting Middle Tennessee State University's initiative to establish a Restoration Degree, you’re investing in education, innovation, and the next wave of industry leaders.


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Dr. Jake Avila

Why YOU Should Attend the Gathering of Eagles at Middle Tennessee State University

Unlock Your Potential at this Industry Event!
Les Cunningham
January 23, 2025
No Comments

Next month, join industry leaders, professionals, and students at Middle Tennessee State University for the Gathering of Eagles. From February 19-21, immerse yourself in an unparalleled blend of education, networking, and innovation in the Restoration and Construction industries.


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responding to a catastrophe

Catastrophe Response: Should I Stay or should I Go?

Les Cunningham
May 30, 2022
No Comments

One thing you might want to consider: Is your goal to take the most risk with the highest volume or is it to manage the lowest volume to give you the most money to take home? So, the question to you still is "Should I Stay or should I go?" Google the song and see if it helps your thought process.


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Actual Changes in 2021 and Estimated Changes in 2022 for the Restoration Industry

Will 2022 Resemble 2021 for Restoration Contractors?

Actual Changes in 2021 and Estimated Changes in 2022 for the Restoration Industry
Les Cunningham
December 1, 2021
No Comments

Les Cunningham shares 13 reflections and predictions for restoration business owners to consider as they plan for 2022, from working with TPAs, to increasing labor and material prices, to COVID-19 effects.


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marketing your restoration company

“Marketing” Your Restoration Company

Les Cunningham
October 1, 2021
No Comments

A lot of people talk about marketing their company, but not enough of them have actual data to back up what they say and think.


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post pandemic economy

Taking Lessons from the Last Economic Downturn into the Post-Pandemic Economy

Les Cunningham
July 7, 2020
No Comments

While recently checking my notes from the 2008-2009 meltdown, I reviewed some thoughts that I’d put together then as to what changes would be needed to help clients make it through the aftermath of that economic downturn. The prime directive was to stay “profit focused.”


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preparing for disaster

Prepping for Disaster: 20 Questions: Preparing for a Disaster

Les Cunningham
April 17, 2020
No Comments

Are you thinking you want to go do CAT work outside of your established work area? Usually the thinking goes like this: I’ll just go and cherry pick some losses, get paid when I start the job, make a pile of money, and then go back to my normal work environment. 


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Restoration software

Using Software to Manage Expectations

Les Cunningham
September 19, 2019
No Comments

You need software that connects all the job functions you do in your business. Working with anything less will be detrimental to your financial well-being. So, what does that mean to you and your business? 


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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

May 28, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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Poll

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Products

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