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Home » Authors » Les Cunningham

Articles by Les Cunningham

Restoration Business and Technology

Embrace Technology in Your Restoration Business: The Pathway to Efficiency

Les Cunningham
April 30, 2019
No Comments

Whether we like it or not, change is constantly happening all around us. You have to decide whether or not the change works for you or if you just want to keep on doing what you’ve been doing. We can whine about how it used to be, but the reality is we can only control how or if we respond to the change in the future.


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Restoration estimates

What is a "Good" Estimator?

Les Cunningham
October 17, 2018
No Comments

A lot of companies are constantly looking for a “good” estimator, but they haven’t taken the time to write down a description of what a “good” estimator is. By doing this, both you and others will know what you are looking for and be able to help with identifying a person that would fit that which you are looking for.


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Moving on after the Circus
Prepping for Disaster

Moving On After the Circus

Les Cunningham
April 9, 2018
No Comments

The initial wave of catastrophe work is done. It sure feels great to get home and back into your “regular” routine, not to mention your own bed! It is great to get back and not have to worry about everything.


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catastrophe claims

CAT Claims: What Happens When You Choose to Join the Circus

Part 2 of 3-part catastrophe claims series.
Les Cunningham
March 1, 2018
No Comments

So you decided to go to the Texas Coast after much discussion! You had been told that if you came down you would have all of the work you wanted and or could handle. You would figure out where you were going to stay when you got there. You drove straight through, anxious to get there and anxious to get started.


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CAT Claims: Join the Circus, or Stay Home

CAT Claims: Join the Circus, or Stay Home

Part 1 of 3-part catastrophe claims series.
Les Cunningham
February 8, 2018
No Comments

Let’s talk about what you need to know in order to decide whether or not you and your company are up to leaving home plate to work a CAT storm outside of your normal work area.


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Lack of Money Can Cost You Your Business

Lack of Money Can Cost You Your Business

Les Cunningham
December 1, 2017
No Comments

According to the IRS, two-thirds of all businesses fail in their first five years. One of the major reasons this happens is not from a lack of business, but from a lack of cash. 


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Stick to the Program? Working with Third Party Administrators

Stick to the Program? Working with TPAs

An honest look at the improvements and downfalls of TPAs and what restoration contractors can do to make the most out of the relationships.
Les Cunningham
May 18, 2017
No Comments

Working with third party administrators is pretty much a normal way of life for restoration contractors in the U.S. Only a select few companies have chosen the path of completely finding work on their own, and bypassing TPA work. 


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3 Restoration Industry Trends to Watch in 2017

3 Restoration Industry Trends to Watch in 2017

More companies want to do water mitigation only.
Les Cunningham
December 14, 2016
One Comment

In the last few years, contractors have been bragging about how profitable their water mitigation business has been for them.


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Restoration Training

The Importance of Learning & Growing with Industry Peers

Les Cunningham
October 18, 2016
No Comments

Where do you get your business information from?  Usually it’s from attending a convention, a newly hired employee from another company, one of your subcontractors or vendors that tells you something about what a competitor of yours is doing. 


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Break-out-the-SOAP--Cleaning-Up-on-Accountability

Cleaning Up on Accountability

Les Cunningham
August 4, 2016
No Comments

Sales, ownership, administration and production: four necessary categories in every restoration company. The smaller the company, the more likely it is that these four categories are being managed by the owner.


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