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Bryan Shankman

Bryan Shankman is the CEO of LeadTruffle, a company that helps home service businesses improve lead response and customer communication. He writes about practical ways contractors can reduce missed opportunities, strengthen follow-up processes, and create faster, clearer experiences for property owners during urgent service situations.

Articles

ARTICLES

A group of restoration professionals are going over a checklist in the field

Why Restoration Jobs Are Won or Lost in the First Few Minutes

Faster responses improve customer trust, risk management, and emergency restoration project outcomes

Bryan Shankman

August 20, 2026

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The first few minutes of a restoration call are critical in building customer trust, emergency response, and converting leads into restoration jobs.

Why Fatigue May Be the Most Overlooked Safety Hazard in Restoration

Diagnosing Multi-Level Construction-Defect Water Losses

red paper airplane on a growth trajectory

Growth vs. Grit: Why Scaling Smart Always Beats Scaling Fast in Restoration

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September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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2026 National Renovation and Insurance Repair Estimator

Current prices in dollars and cents and detailed descriptions for hard-to-find items needed on most insurance, repair, remodeling, and renovation jobs. All price items include labor, material, and equipment breakouts, plus special charts that tell you exactly how these costs are calculated. Includes many reinstall/salvage cost estimates, hundreds of sample product images and unique architectural items.ISBN 978-1-57218-405-3

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