Evan Kessler

From the 2012 Xactware User Conference in Salt Lake City.

The mitigation is done, but our restoration job continues. It is interesting to see this process through, as my dear friend ICS columnist Steve Toburen says, "the customer's eyeglasses.”

This is no major flood or restoration job by any stretch of the imagination but even I was surprised at just how much remediation is involved from the seemingly benign water leak under my kitchen sink. 

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