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Steve Toburen CR

Steve Toburen, CR owned an emergency services and restoration business for over 20 years. He now serves as Director of Training for Jon-Don’s Strategies for Success program and created their Value Added Service for Technicians seminar for front line restoration employees. This full-day course is offered at Jon-Don locations or they will send their instructor to your facility. Jon-Don is also the exclusive distributor for Steve’s four-hour “Healing the Loss” audio customer service training program for the restoration industry, now on CD! For more information call (800) 556-6366 or go to www.jondon.com. Steve welcomes your comments and/or questions at stoburen@homefrontsuccess.com

Articles

ARTICLES

Healing the Loss - Part II

Steve Toburen CR

August 23, 2007

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Buying toys is fun. After all, just think about the last time you bought a car/sofa/set of golf clubs/laptop computer/big screen TV/fill in the blank. My guess is it was an exciting and gratifying experience.

Healing the Loss

Steve Toburen CR

March 1, 2007

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This could be such a great business. Interesting losses and challenging situations translate into a never-boring job. Plus, you aren’t chained to the desk, you enjoy good pay, benefits and the opportunity for advancement, along with the chance to help your fellow human beings in their time of need. It sounds too good to be true – and it is.

Mold Remediation Resources & Field Strategies

Cutting Through the Smell: Why Odor Removal Defines Real Restoration

Inside the Cost of Doing Business Survey: What It Means for Restoration Companies Today

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Events

November 21, 2025

Live Announcement: R&R Technician Award Presentation

Join us for the live announcement of the 2025 R&R Technician Award winner! This prestigious award celebrates restoration professionals who demonstrate leadership, integrity and excellence in the restoration industry. This year’s award is proudly sponsored by Violand Management Associates; the award highlights the vital role technicians play in driving the restoration industry forward.

January 20, 2026