Jack Hanks

American Policyholder Association Board Advisor Jack Hanks is CEO of VPA Public Claims Adjusting. His 30 years in business have spanned all sides of the claims and restoration industries. More information on the APA can be found at www.apassociation.org.

American Policyholder Association Has its Eyes on Insurers’ Engineers

Jack Hanks

Doug Quinn

November 30, 2021

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By being proactive and educating property owners about the risks of dishonest engineering and insurer fraud, you can help defend your clients from unethical claims professionals, Jack Hanks and Doug Quinn write. This will help ensure fair insurance markets where policyholders suffering a loss have the best chance for an honest claim and a smoother process of rebuilding their property. When this happens, the consumer, the restoration professional and the insurer win.

This webinar is part of the Preparing to Respond: Hurricanes series.

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

Jack Hanks

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American Policyholder Association Has its Eyes on Insurers’ Engineers

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