Bill Luallen, the technical director for XL North, a division of the Textile Rubber and Chemical Company, has more than 25 years of experience in the floor care industry. He is the IICRC Technical Advisory Committee (TAC) Chair of the Commercial Carpet Maintenance Technician (CCMT ) Committee and participates on the CRI 204/205 Carpet Maintenance and Cleaning Standards.
Restoration work ebbs and flows, but your revenue doesn’t have to. Here’s how restorers can add commercial floor care services that help their technicians stay proactive, generate recurring revenue, and strengthen their customer relationships during slower times.
