You might not think the insurance restoration contractor has much in common with Best Buy, you know, the giant chain that sells electronics, appliances and digital devices. But I see some disturbing similarities.

In the disaster restoration business, we usually have a steady stream of work due to bad weather, accidents or breakdowns. We use each job to deepen our experience and enhance our reputation so that when agents or property owners need emergency repairs and restoration work, we are the go-to company.