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Stephen Leung is Contec, Inc.’s Business Manager for the Restoration Industry. As R&D Director, Stephen and his team added cleaners, sanitizers, disinfectants and sterilants to Contec’s product line. Before joining Contec, Stephen served in a number of technical and business roles at DuPont for 15 years.
Have you ever been driven crazy by a young child who keeps asking “Why?” That kid may be onto something. Developed by Sakichi Toyoda and used by automotive companies and other industries to improve safety, quality, productivity and cost, “5 Whys” is a tool used to identify the root cause (origin) of a problem.
Forensic restoration professionals often find themselves engaged in work ranging from the clean-up of unsanitary dwellings to remediation after a self-cessation event.
