“Small talk” is not about YOU finding something interesting to say; it's about getting the other person talking and you being interested in what THEY have to say.
The difference between knowing what you should be doing and starting the process of achieving it is one step. Stepping forward does not guarantee that you will succeed, but standing still guarantees that you won’t.
We’re almost a quarter of the way through 2017. Some of you have experienced weather events that have boosted revenue and contributed to a strong start for the year.
Estimating is an art. It is not an exact science. These were two of the first truths I learned about estimating over thirty years ago. They still hold true today.
As an owner of a recruiting company for the disaster restoration industry, I get asked that question at least once a week. Unfortunately, the answer is yes, it is.
In the early 2000s, a group of researchers published their findings from a 30,000-person, multi-year study on income and generosity. This is what they found ... drum roll, please: As someone makes more money, they give more money to charitable causes.
Figure out your ideal client, and go after them. Tim and O.P. tell you how to stop taking every fire job you're offered, and start doing the work you want to do.
Whether you make excuses, or you accept excuses from your team too often, that is a dynamic you need to change on your quest to be among the best of the best in restoration.
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