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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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Test Scores, Touchdowns, and Customer Satisfaction

Test Scores, Touchdowns, and Customer Satisfaction

The art of understanding KPIs
Tom Cline
May 11, 2017
No Comments

Whether it’s education, sports, or business we need to know how well we’re doing. We need to be able to measure performance. 


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coachs corner 051017

Coach's Corner: Hire Right, Avoid PR Disasters

May 10, 2017
No Comments
Hiring the right people through good interviewing and vetting processes can help you choose the best possible people to represent your company moving forward, and avoid PR crises.
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root cause analysis

Restoring Success: Getting to the ROOT of the Problem

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
May 4, 2017
No Comments
Restoration professionals by our very nature are problem solvers; however, we can soar to a new level if we become root cause problem solvers. 
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marketing min 050317

Marketing Minute: The 4 Ways to Increase Your Business (Part 3)

O.P. Almaraz Tim Bauer
May 3, 2017
No Comments
How are you bringing value to your company, adjusters, insurance agents, customers, and everyone else touched by your business?
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coachs corner PR

Coach's Corner: Handling PR Disasters - What WE Can Learn from the Airline Industry

April 26, 2017
No Comments
Your restoration company could find itself in a PR disaster of its own in your local community should something go awry. Are you ready?
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restoration hero

Four Ways to be a Hero in Business

Gary Findley
April 25, 2017
No Comments
We must remind ourselves that putting the “restore” into restoration is where customers’ hopes and expectations live and breathe.
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Making Hay During Catastrophes

Making Money During Catastrophe Restoration

Timothy E. Hull
Timothy E. Hull CR
April 25, 2017
No Comments

Shortly after graduating from college, I spent the better part of four years living on a horse farm in rural Southwestern Pennsylvania. In addition to working as a national account manager for the 84 Lumber Company, I spent my spare time mucking stalls, feeding horses, mending fences, and making hay on the farm in exchange for rent.


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Software Companies Should Expand Choice, Not Limit It

Software Companies Should Expand Choice, Not Limit It

Garret Gray
April 20, 2017
No Comments

As the founder and CEO of a restoration industry software company, I have recently had to do some soul searching on what kind of business I want to run and what core values should guide the decisions I make. 


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marketing-min-041917.jpg

Marketing Minute: The 4 Ways to Increase Your Business | Part 2

Tim Bauer O.P. Almaraz
April 19, 2017
No Comments
Are you leaving money on the table? It's time to generate more money from each estimate.
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CAT Loss claims

CAT Claims: Financial Ruin or Financial Success

Understanding what is covered, what is not, and how to fill the insurance gaps.
David Dybdahl
David J. Dybdahl
April 19, 2017
No Comments

Catastrophes, while terrible for people in the affected area, produce a lot of restoration and remediation work in a concentrated area, making them an incredible business opportunity for restoration contractors.


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