This edition of Ask Annissa features two special quests and addresses one of the biggest challenges for restoration contractors.

Call it “prestoration” or whatever you want, but at least one insurer is offering discounts to homeowners for taking preventive measures and this could prove an opportunity for the industry.

This edition of Ask Annissa addresses the best way to organize contents in a packout and why this is crucial for establishing a relationship with the customer. 

Here are some of the options for a restorer to advance their environmental, health, and safety knowledge and gain certification.

This edition of Ask Annissa addresses when, how and what to train for at your restoration business.

A recovering micromanager explains why giving up control actually makes you, and your team, stronger.

Having existing relationships and a plan in place helps when it starts raining indoors.

Lessons learned on a family trip teach the best ways to handle rising costs.

The best way to deal with the most common insurance claim delays is through communication and remaining flexible.

This edition of Ask Annissa tackles the question of whether or not it’s possible to come up with square foot pricing for a content restoration job.