Service, cashflows, efficiency, communications, company credibility, and more can suffer from even a blip in basic documentation.

Over the last few years, my passion for email etiquette seems to have ramped up a notch, or five. 

The year was 1990 and for some points of reference:

1. People still sent letters.

2. If you were 30 years old, you could expect to be on the planet another 45 years (Life expectancy was 75.4 years).

In the service industry, people attempt to cheat on a regular basis. Homeowners do it by trying to short-pay a bill, tell white lies to tilt events to their favor, or make veiled attempts to obtain free services. 

Key tips to optimize your company's SEO.

Claire Smith and Becky Gibson share their story of how they found themselves in the industry, their goals for their company, and their passion for helping others.

Communicating measurable goals is an extremely practical solution for motivating an underperforming team. But it has deeper benefits, as well.

Be intentional to develop yourself, your team, and your process; there are no shortcuts.

Enjoy and look for simple solutions. 

In addition to a recently released position paper, there is a lot of work being done on the hot topic of Assignment of Benefits, and unique training opportunities available through the new AGA Academy.