Managing Your Restoration Business

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Here’s why reputation is everything in the restoration industry and how every email, call and meeting impacts the future of your career. 

Garret Gray shares what you can expect at INTRConnect 2026, from AI-driven insights to tailored tracks and networking opportunities.

Here’s how restoration leaders can prepare for the holiday emergencies with key strategies that prioritize your people and performance. 

Learn how restoration companies can bridge the soft skills gap with better training, technology adoption and customer-focused communication. 

Annissa Coy explains how to protect your restoration company when clients move their cleaned contents to their own storage.

Here are five powerful sales lessons that were learned from real-world interactions, not from a podium or playbook.

Air Force veteran Joe Bennett of Lightspeed Restoration shares how military discipline, green practices and team training drive success in the restoration industry. 

Learn why restoration companies need to define a customer avatar before launching ads or marketing campaigns.

Bud Summers of PuroClean shares how restoration companies can prepare for future disasters by leveraging technology, working through workforce solutions and building a strategic plan.

Chris Tilkov shares how Xactimate and modern estimating tools leverage technology for better documentation, compliance and scalable workflows.