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Managing Your Restoration BusinessTradeTalks: Unlocking the Experience

Trade Talks: Unlocking The Experience

Building upon a Legacy in the Restoration Industry

By Mike Balzano
February 8, 2024

In this episode of “Trade Talks: Unlocking The Experience” R&R publisher Mike Balzano chats with the woman he has dubbed “The Swiss Army Knife” of our industry, serial-business Owner, and true leader, Lisa Lavender! They chat about all of the many things that Lisa has done within our industry and the exciting news about how she along with industry veteran Barry Costa will be taking over what was once called the “flood house” to what is now called the Restoration Pavilion and why it has been renamed.

 And of course, we learn some fun personal information about our guest each week, but you have to tune in to find out what it is!
 

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KEYWORDS: restoration industry events The Experience

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Mikebalzano author 22

Mike Balzano is the former publisher of Restoration & Remediation magazine.

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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

June 16, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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