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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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Ask the Expert: INTRConnect - Intelligence Beyond Bounds with Garret Gray
Ask the Expert

INTRConnect – Intelligence Beyond Bounds with Garret Gray

This episode of Ask The Expert dives into keynotes, networking and more at Cotality’s event of the year
Kayla McGowan
Kayla McGowan
December 22, 2025
No Comments

Garret Gray shares what you can expect at INTRConnect 2026, from AI-driven insights to tailored tracks and networking opportunities.




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JRCC Team on Christmas day in the snow responding to disasters

How Restoration Teams Can Prepare for Holiday Emergencies and Support Their Teams

Ben Justesen
Ben Justesen
December 19, 2025
No Comments

Here’s how restoration leaders can prepare for the holiday emergencies with key strategies that prioritize your people and performance. 


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soft skills

Closing the Restoration Skills Gap with Training for Tech, AI and Customer Care

Why evolving training models and soft skills are more critical in today’s tech-driven restoration industry
Andrew Dobson
Andrew Dobson
December 18, 2025
No Comments

Learn how restoration companies can bridge the soft skills gap with better training, technology adoption and customer-focused communication. 


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Ask Annissa: How to Protect Your Restoration Business When Clients Move Contents Offsite
Ask Annissa

How to Protect Your Restoration Business When Clients Move Contents Offsite

Why liability releases, inventories and chain of custody are critical for restoration contractors
Annissa Coy
Annissa Coy
December 18, 2025
No Comments

Annissa Coy explains how to protect your restoration company when clients move their cleaned contents to their own storage.


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Two businessmen sitting in café looking at smart phone

Struggling to Sell Your Restoration Services? Here are 5 Real-World Lessons

Why observing your colleagues and customers can teach sales skills that formal training can’t
John Monroe
John Monroe
December 17, 2025
No Comments

Here are five powerful sales lessons that were learned from real-world interactions, not from a podium or playbook.


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Ask the Expert Q&A: Military Leadership Lessons for Restoration Success with Joe Bennett
Ask the Expert

Military Leadership Lessons for Restoration Success with Joe Bennett

Joe Bennett shares his expertise on discipline, sustainability and team development in the restoration industry
Kayla McGowan
Kayla McGowan
December 15, 2025
No Comments

Air Force veteran Joe Bennett of Lightspeed Restoration shares how military discipline, green practices and team training drive success in the restoration industry. 




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Marketing Monday Tip 2 - Restoration Marketing 101 - Building a Customer Avatar Before Launching Your Campaigns
Marketing Monday

Restoration Marketing 101 - Building a Customer Avatar Before Launching Your Campaigns

Why defining your ideal customer is key to better leads, stronger messaging and ROI
Reuben Hawkins
Reuben Hawkins
December 15, 2025
No Comments

Learn why restoration companies need to define a customer avatar before launching ads or marketing campaigns.



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Ask the Expert: How Restoration Companies Can Scale for Future Disasters
Ask the Expert

How Restoration Companies Can Scale for Future Disasters

Bud Summers shares strategies for growth, technology adoption and mobilizing your resources
Kayla McGowan
Kayla McGowan
December 12, 2025
No Comments

Bud Summers of PuroClean shares how restoration companies can prepare for future disasters by leveraging technology, working through workforce solutions and building a strategic plan.




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Technical Tip Tuesday: Xactimate Estimating Evolves with New Technology
Technical Tip Tuesday Presented by DocuSketch

Xactimate Estimating Evolves with New Technology

Chris Tilkov explains how tech-driven tools help improve accuracy and compliance in the restoration claims process
Kayla McGowan
Kayla McGowan
December 9, 2025
No Comments

Chris Tilkov shares how Xactimate and modern estimating tools leverage technology for better documentation, compliance and scalable workflows.




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Mission Critical: How Peerless Restoration Turned a Perfect Storm Into a Playbook for Growth
Mission Critical powered by KnowHow

How Peerless Restoration Turned a Perfect Storm Into a Playbook for Growth

An inside look at the systems and leadership strategies that emerged from a perfect storm.
The KnowHow Team
December 5, 2025
No Comments

Peerless Restoration shares how operational challenges during a high-pressure season revealed weaknesses, sparked innovation and built a roadmap for growth.




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Register for Webinar - Connecting the Field, Office and Carriers: How to Streamline Claims with Better Data and Communication

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

May 28, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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Poll

Uncertainty vs. Planning

What uncertainty is impacting your planning right now?
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Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

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Hurricane Month - How Restoration Professionals Can Prepare Before the Storm

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