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Managing Your Restoration Business
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The Home Services Guide to Smarter Wireless: Cut Costs, Secure Devices and Keep Crews Moving

A practical guide for managing wireless technology for HVAC, plumbing, restoration and field service teams

September 16, 2025

Learn how home service companies can reduce wireless costs, secure devices and streamline operations with smart mobile strategies.

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Standards Not Mandates: Building a Smarter and Stronger Restoration Ecosystem

Nick Hindle shares his insights standards, AI and technology innovation in the evolving restoration ecosystem

Kayla McGowan

September 12, 2025

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Nick Hindle of PuroSystems/PuroClean shares how standards, not mandates, can drive innovation, AI adoption and collaboration within the restoration industry.

10 Ways Sales Professionals Should Be Using AI to Close More Deals

AI is a multiplier, not a replacement. Here’s how sales professionals can use it to sell smarter and stay human.

John Monroe

September 11, 2025

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John Monroe shares 10 practical ways sales professionals can use AI to help boost performance while keeping relationship personal.

Your Most Valuable Asset Isn’t Equipment, It’s Your People

In our industry, our greatest asset isn’t our gear or equipment, it’s the people who power our businesses every day

Kayla McGowan

September 5, 2025

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Editor-in-Chief Kayla McGowan reflects on the value of our teams and why people, not tools, drive our success.

Sammy vs. Dave, Franchise vs. Freedom: A Debate Decades in the Making

Nick Lambert

September 4, 2025

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A decades-long friendship turns into a spirited debate on Van Halen and Restoration, franchise vs. freedom.

Meet R&R’s 2025 Ladder Award Winner, Caleb Parrotte!

From sweeping job sites to leading a region, Caleb’s journey shows what passion and grit can build

Kayla McGowan

September 2, 2025

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Caleb’s rise from childhood job sites to Regional Manager at ATI Restoration is a unique story of leadership, resilience and people-first values.

Trusted Vendors are Essential for Specialized Restoration Projects

Why trusted vendors are key to successful cabinet and flooring restoration after a fire or flood

Bob DeGraff

Tim Fagan

September 1, 2025

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Specialized vendors help restoration professionals deliver accurate assessments, cost control and customer satisfaction.

Tech-Enabled or Left Behind: How Innovation Is Creating a New Class of Restoration Companies

Restoration 2.0: How technology-driven systems are reshaping operations, ROI and company valuations

Alex Duta

August 29, 2025

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Learn how restoration companies are scaling like SaaS businesses by automating workflows and boosting ROI.

Trade Talks: Unlocking The Experience

From Answering Calls to Problem Solving and Making a Difference

Kayla McGowan

August 28, 2025

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On TradeTalks: Unlocking The Experience, Mandy Rewis of JOC Analytics reveals how data, purpose and passion drive success in the restoration industry. Plus, she shares how skydiving helped her conquer her fear of heights.