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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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RIA Recap

A Peek Inside the 2016 International Restoration Convention & Industry Expo

Michelle Blevins
Michelle Blevins
April 12, 2016
One Comment

Another successful show is in the books! This year, the 2016 International Restoration Convention & Industry Expo also celebrated RIA’s 70 years of leadership in the restoration industry. From an evening welcome reception in a beautiful outdoor garden space to the 70th anniversary gala, it was truly an event to remember.


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hurricane

Restoring Success: Preparing for CAT Loss Response

In the words of Seneca, “Luck is what happens when preparation meets opportunity.”
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
March 31, 2016
No Comments
Five things to consider to be sure your business is prepared for disaster response.
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exit strategies

Preparing to Sell your Restoration Business? New Online Series Can Help!

Learn to maximize your company's value through Exit Strategies 360's workshop series
March 24, 2016
No Comments
Why abandon tens of thousands of dollars (or more) at the closing table by not preparing?
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nightmare customers part 2

Ask Annissa: Dealing with Nightmare Clients (Part 2)

The customer's experience during a loss is 100% your responsibility
Annissa Coy
Annissa Coy
March 23, 2016
No Comments
In this video, Annissa outlines how the customer's experience is all on you -- not the adjuster, insurance company, or anyone else involved in the process.
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corporate thief

Honesty & Integrity: Unethical Conduct Destroys More than Business

Don't be a contractor who overpromises and under-delivers
Brady Hoggard
March 17, 2016
No Comments
It’s not enough to implement ethical principles into a business simply for show; these business morals must be ingrained in every employee and become part of your lasting business culture.
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nightmare clients part 1

Ask Annissa: Dealing with Nightmare Clients (Part 1)

Educating your clients can help you avoid nightmare clients all together
Annissa Coy
Annissa Coy
March 16, 2016
No Comments
In this video, Annissa talks about the first of her three steps: Educate the client about your process.
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Hull-Made-Simple

Standard Operating Procedures Made Simple

Timothy E. Hull
Timothy E. Hull CR
March 14, 2016
No Comments

The most effective managers in business have the ability to take higher-level concepts and make them simple. And not just simple, but super simple, so any employee, regardless of their education or experience level, can understand and execute them.


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angry customer

Ask Annissa: Dealing with Nightmare Clients

Hint: It's not your client's fault, it's YOURS!
Annissa Coy
Annissa Coy
March 10, 2016
No Comments
This is the start of a new series! So be on the lookout for upcoming Ask Annissa columns on working effectively with clients from start to finish.
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Next Gear Solutions

Next Gear Solutions Forms Strategic & Financial Partnership with Private Equity Firm

Serent Capital's investment aims to support Next Gear's continued growth in restoration software sector
March 10, 2016
No Comments
The investment will provide Next Gear with a strategic and capital partner to support continued growth.
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social media marketing

Successfully Marketing Your Restoration Company on Social Media

Plus, 5 critical social media mistakes to avoid
Katie Harris
March 9, 2016
No Comments
Are you wondering “IF” you should be using social media to market your restoration business? The answer is a huge and resounding YES!
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Events

September 3, 2025

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoJoin us in Las Vegas for The Experience Convention & Trade Show, the leading event for cleaning, restoration, and remediation pros, packed with hands-on demos, expert speakers, and high-impact networking. Happening September 3–5, 2025 at Caesars Forum—this is where the industry comes to learn, connect, and grow!

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