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Managing Your Restoration Business
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A Peek Inside the 2016 International Restoration Convention & Industry Expo

April 12, 2016

Another successful show is in the books! This year, the 2016 International Restoration Convention & Industry Expo also celebrated RIA’s 70 years of leadership in the restoration industry. From an evening welcome reception in a beautiful outdoor garden space to the 70^th anniversary gala, it was truly an event to remember.

Restoring Success: Preparing for CAT Loss Response

In the words of Seneca, “Luck is what happens when preparation meets opportunity.”

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

March 31, 2016

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Five things to consider to be sure your business is prepared for disaster response.

Preparing to Sell your Restoration Business? New Online Series Can Help!

Learn to maximize your company's value through Exit Strategies 360's workshop series

March 24, 2016

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Why abandon tens of thousands of dollars (or more) at the closing table by not preparing?

Ask Annissa: Dealing with Nightmare Clients (Part 2)

The customer's experience during a loss is 100% your responsibility

Annissa Coy

March 23, 2016

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In this video, Annissa outlines how the customer's experience is all on you -- not the adjuster, insurance company, or anyone else involved in the process.

Honesty & Integrity: Unethical Conduct Destroys More than Business

Don't be a contractor who overpromises and under-delivers

Brady Hoggard

March 17, 2016

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It’s not enough to implement ethical principles into a business simply for show; these business morals must be ingrained in every employee and become part of your lasting business culture.

Ask Annissa: Dealing with Nightmare Clients (Part 1)

Educating your clients can help you avoid nightmare clients all together

Annissa Coy

March 16, 2016

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In this video, Annissa talks about the first of her three steps: Educate the client about your process.

Standard Operating Procedures Made Simple

Timothy E. Hull CR

March 14, 2016

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The most effective managers in business have the ability to take higher-level concepts and make them simple. And not just simple, but super simple, so any employee, regardless of their education or experience level, can understand and execute them.

Ask Annissa: Dealing with Nightmare Clients

Hint: It's not your client's fault, it's YOURS!

Annissa Coy

March 10, 2016

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This is the start of a new series! So be on the lookout for upcoming Ask Annissa columns on working effectively with clients from start to finish.

Next Gear Solutions Forms Strategic & Financial Partnership with Private Equity Firm

Serent Capital's investment aims to support Next Gear's continued growth in restoration software sector

March 10, 2016

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The investment will provide Next Gear with a strategic and capital partner to support continued growth.

Successfully Marketing Your Restoration Company on Social Media

Plus, 5 critical social media mistakes to avoid

Katie Harris

March 9, 2016

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Are you wondering “IF” you should be using social media to market your restoration business? The answer is a huge and resounding YES!

TPAs vs. Independence: The Restoration Industry’s Own Version of the Cola Wars

Turning the Page: A New Era of Trust and Collaboration in Restoration

particle count hands-on demonstration of a HEPA filter

The Truth About HEPA Filters

Submit Your New Product/Technology to R&R!

Would you like to promote a new restoration, remediation or cleaning product/technology with Restoration & Remediation? Fill out the question below to start your submission:

Events

September 3, 2025

The Experience Convention and Trade Show

Join us in Las Vegas for The Experience Convention & Trade Show, the leading event for cleaning, restoration, and remediation pros, packed with hands-on demos, expert speakers, and high-impact networking. Happening September 3–5, 2025 at Caesars Forum—this is where the industry comes to learn, connect, and grow!