Ask the Expert

How to Build, Scale, and Future-Proof Your Restoration Business

Voda CEO Dan Claps shares KPIs, culture strategies, and growth habits for long term success

March 4, 2026

Voda’s CEO Dan Claps, CFE explains how restorers can build, scale, and future proof their business using KPIs, people first culture, and smart growth strategies.

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Leadership, Franchise Growth, and the Future of Restoration

Mark Davis of Signal Restoration Services and PuroClean shares insights on long term strategy, data, and franchise first growth

Kayla McGowan

February 25, 2026

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In this episode of Ask The Expert, Mark Davis, Co-CEO of Signal Restoration Services and Chairman & CEO of PuroClean, discusses long term leadership and how private ownership has enabled sustained, franchise-first growth.

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ProKlean Talks Rebranding, Chemistry, and Choosing the Right Solutions for You

ProKlean leaders explain product chemistry, safety, and training behind their expanded solutions line

Kayla McGowan

February 20, 2026

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In this episode of Ask The Expert, the ProKlean team discusses their rebrand, chemistry, and what restoration contractors should know when choosing the right solutions for them. They also share common application mistakes, PPE requirements, and much more.

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Integrating Passive Housing into Post Disaster Restoration

Bill Shadid of Aeroseal shares insights on airtightness, duct sealing, and IAQ that speed up rebuilds without added costs

Kayla McGowan

February 16, 2026

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In this Q&A with Bill Shadid of Aeroseal, we discuss how restoration professionals can integrate passive house principles into post-disaster restoration without sacrificing speed, cost, comfort, or health.

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How Cross Industry Collaboration Strengthens the Home Service Customer Experience

Five home service leaders share how partnerships, communication, and consistency elevate customer care and service

Kayla McGowan

February 13, 2026

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In this episode of Ask The Expert, five industry leaders from across home services industries share why collaboration between service providers is essential to delivering a stronger, more consistent customer experience.

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How Franchising Drives Growth in the Restoration Industry

BELFOR Franchise Group leader Beth Toenies shares the strategic advantages of franchising in the Restoration Industry

Kayla McGowan

February 4, 2026

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On this episode of Ask The Expert, Beth Toenies of BELFOR Franchise Group shares how franchising supports growth, branding, staffing, and more.

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Asbestos 101: What Restorers Need to Know About Testing, Work Practices, and Compliance

Industry experts break down asbestos triggers, safe work decisions, and regulatory risks

Kayla McGowan

January 28, 2026

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In this episode of Ask The Expert, leading industry experts explain when asbestos training is required, what work can safely proceed, and how restorers should manage their risk once the results are received.

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Building Trust and Awareness with Homeowners in Restoration

Why communication, technology, and service define today’s restoration experience

Kayla McGowan

January 23, 2026

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On this episode of Ask the Expert, Holly Baldwin of DocuSketch discusses how restoration companies can build homeowner trust through service, transparency, technology, and stronger partnerships.

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Advancing Modern Restoration Through Education and Collaboration

Klark Brown and Mike Ellis discuss their new training program built for today’s restoration business

Kayla McGowan

January 21, 2026

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In this episode of Ask The Expert, Klark Brown of Restoration Advisers and Mike Ellis of Aramsco share their new training initiative that is focused on modern restoration, business growth, and collaboration.

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How Restoration Contractors Can Overcome Cash Flow Challenges

Key strategies that help restoration contractors thrive despite insurance delays and payment obstacles

Kayla McGowan

January 16, 2026

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Ilana Ben-Ezra of National Claims Funding shares her expert advice on managing cash flow, navigating insurance delays and leveraging industry resources to help your restoration business thrive.