Ask the Expert

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Industry leader Stephanie Suchocki, Vice President of Operations at Superior Restoration, dives into the Restoration Industry Association's offerings, the upcoming RIA Convention and the transformative power of continuous education in this episode of Ask the Expert.

In this episode of R&R's Ask the Expert, Stefan Figley, President of 1-800-Pack-Out, discusses the critical strategies for navigating contents restoration and catastrophe preparedness. Learn how proactive planning, effective workflows and industry-wide collaboration are shaping the future of restoration amid increasing challenges.

Meet Leslie Anderson, R&R’s 2025 Women in Restoration Award winner. With over 25 years of industry experience, Leslie has built a remarkable career defined by mentorship, innovation and servant leadership. 

Join Garret Gray, President of Cotality’s Insurance Solutions, as he recaps the highlights of INTRConnect 2025, discusses innovative solutions in the property insurance industry and unveils details for INTRConnect 2026.

Explore the world of contents restoration with industry experts David Gavilanes, Annissa Coy and Stefan Figley. Learn how they overcome challenging projects, leverage cutting-edge technologies, and prioritize belongings for restoration.

In this episode of "Ask the Expert," we speak with Phill McGurk, owner and director of CARSI, about utilizing AI tools like ChatGPT and Copilot to enhance your business processes, documentation and SOPs. Learn how AI can serve as a valuable tool for businesses without becoming a crutch.

In this episode of "Ask the Expert," we chat with Adam Lyszczarz, a Marine Corps veteran and Program Manager for Document Restoration Services at Prism Specialties, about restoring flood-damaged artifacts at the Smithtown Library. Discover the innovative techniques used and lessons learned from this significant restoration project.

Join industry experts Paul Silliman and Cory Burt in this exciting episode of Ask The Expert as they reveal how remote monitoring can streamline operations, boost efficiency and save time and money. Discover practical strategies to overcome challenges, reduce manual processes and stay ahead with innovative technology.

We dive into the world of recruiting with Jenny Andrawis, Chief Revenue Officer of Implement4. Learn about the latest trends, effective recruiting methods, and how Jenny’s unique approach has shaped her success. This is a must-listen for anyone looking to enhance their recruiting game in the restoration industry.

Join industry expert Rich Oakes, President of GigSmart, in this episode of Ask the Expert. Find out how on-demand labor solutions can help restoration businesses stay agile and cost-efficient. Learn about flexible labor models, the role of technology in staffing, and real-world examples of success. Uncover strategies for managing temporary workers and maintaining quality standards in the ever-evolving restoration industry.