Ask the Expert - Articles - Page 7 | Restoration & Remediation Magazine

Ask the Expert

Scaling Your Restoration Business and Empowering Veterans

John Tovar shares his insights on disaster response, veteran hiring and building resilient restoration teams.

September 17, 2025

ServiceMaster Restore’s John Tovar discusses scaling your restoration business and supporting veterans through career pathways.

Ask the Expert

Balancing the Scales: Water Damage Claims, AOB and Documentation Strategies

Josh Ehmke shares his insights on water damage claims, denials, AOB and contractor predictions

Kayla McGowan

September 15, 2025

One Comment

Josh Ehmke of One Claim Solution breaks down the legal trends in water damage claims and how contractors can protect their work and their rights.

Ask the Expert

Standards Not Mandates: Building a Smarter and Stronger Restoration Ecosystem

Nick Hindle shares his insights standards, AI and technology innovation in the evolving restoration ecosystem

Kayla McGowan

September 12, 2025

No Comments

Nick Hindle of PuroSystems/PuroClean shares how standards, not mandates, can drive innovation, AI adoption and collaboration within the restoration industry.

Ask the Expert

Beyond the Box: Contents Restoration with Strategy, Empathy and Expertise

Jessica Loveless shares expert strategies for contents restoration, leading with empathy on every job

Kayla McGowan

September 9, 2025

No Comments

Jessica Loveless of SERVPRO reveals how her team tackles complex contents jobs with precision, care and smart estimating.

Ask the Expert

Compassion in Biohazard Remediation: Restoring more than just Spaces

Jordan Frady shares the importance of empathy, safety and community collaboration in biohazard remediation

Kayla McGowan

September 3, 2025

No Comments

Jordan Frady shares how compassion, training and teamwork help elevate biohazard remediation beyond the cleanup.

Ask the Expert

Layers of Safety: Navigating Contractor Responsibilities and PPE on the Jobsite

Contractor Safety Essentials: OSHA Compliance, PPE and Hurricane Season Readiness

Kayla McGowan

August 27, 2025

No Comments

Barry Rice shares his expert insights on contractor safety, OSHA policies and respirator readiness.

Ask the Expert

Ask The Expert: Leighton Healey on AI, Cash Flow and Restoration Resilience

Leighton Healey shares how KnowHow’s AI helps restoration professionals boost cash flow and their team efficiency

Kayla McGowan

August 22, 2025

No Comments

KnowHow’s CEO, Leighton Healey, joins Ask The Expert and shares how AI can help solve some of the restoration industry's biggest challenges.

Ask the Expert

Educating Consumers and Bridging Insurance Gaps

Todd Sangid shares DocuSketch’s survey results on insurance gaps and how technology can help rebuild consumer trust

Kayla McGowan

August 20, 2025

No Comments

Todd Sangid joins Ask The Expert to reveal surprising insurance survey results and the opportunity to educate our consumers.

Ask the Expert

The Art and Strategy of Contents Restoration with Jeff Milligan

Jeff Milligan Shares Expert Tips on Contents Restoration and Emotional Care

Kayla McGowan

August 18, 2025

No Comments

In this episode of Ask the Expert, Jeff Milligan of Prism Specialties explores the strategy, sensitivity and best practices behind successful contents restoration from beginning to end.

Ask the Expert

From Local Roots to Lasting Impact: Building a Restoration Brand

Branding Tips for Restoration Professionals from Crystal Williams

Kayla McGowan

August 15, 2025

No Comments

In this episode of Ask The Expert, Crystal Williams shares practical branding strategies for restoration businesses, from authenticity to cost-effective marketing wins.