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Home » Topics » Ask the Expert

Ask the Expert
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Ask the Expert: How Remote Monitoring Is Saving Restoration Pros Time & Money
Ask the Expert

How Remote Monitoring Is Saving Restoration Pros Time & Money

Learn how to track jobs remotely and cut manual field documentation in half
Kayla McGowan
Kayla McGowan
February 26, 2025
No Comments

Join industry experts Paul Silliman and Cory Burt in this exciting episode of Ask The Expert as they reveal how remote monitoring can streamline operations, boost efficiency and save time and money. Discover practical strategies to overcome challenges, reduce manual processes and stay ahead with innovative technology.


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Mastering Talent Acquisition: Insights from Jenny Andrawis
Ask the Expert

Mastering Talent Acquisition: Insights from Jenny Andrawis

Jenny Andrawis shares her expertise on recruiting strategies and industry trends
Kayla McGowan
Kayla McGowan
February 19, 2025
No Comments

We dive into the world of recruiting with Jenny Andrawis, Chief Revenue Officer of Implement4. Learn about the latest trends, effective recruiting methods, and how Jenny’s unique approach has shaped her success. This is a must-listen for anyone looking to enhance their recruiting game in the restoration industry.


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Ask the Expert: Addressing Labor Shortages with On-Demand Solutions

Addressing Labor Shortages with On-Demand Solutions

Kayla McGowan
Kayla McGowan
February 12, 2025
No Comments

Join industry expert Rich Oakes, President of GigSmart, in this episode of Ask the Expert. Find out how on-demand labor solutions can help restoration businesses stay agile and cost-efficient. Learn about flexible labor models, the role of technology in staffing, and real-world examples of success. Uncover strategies for managing temporary workers and maintaining quality standards in the ever-evolving restoration industry.


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Ask the Expert: Electrical Fires During Hurricane Season with Barry Rice
Ask the Expert

Electrical Fires During Hurricane Season with Barry Rice

Kayla McGowan
Kayla McGowan
February 7, 2025
No Comments

Join us for this episode of Ask the Expert, featuring Barry Rice, a seasoned professional with over 20 years of experience in environmental, health and safety (EHS). Barry discusses the dangers of saltwater-related fires during hurricane season, particularly their impact on electric vehicles and homes.


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Ask the Expert - Transforming Restoration: AI's Impact on Operations by 2025
Ask the Expert

Transforming Restoration: AI's Impact on Operations in 2025

Explore how AI is set to revolutionize the restoration industry, enhancing efficiency, customer support, and knowledge sharing
Kayla McGowan
Kayla McGowan
February 5, 2025
No Comments

In this episode of Ask The Expert, join Travis Parker Martin, Co-Founder and VP of Product and Marketing at Know How, as he dives into the transformative role of artificial intelligence (AI) in the restoration industry. Learn how AI is enhancing operational efficiency, customer support and knowledge sharing, and learn about the predicted future applications that will set AI-empowered companies apart by the end of the year. 


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Ask the Expert - The Interconnection of Inspection, Cleaning and Restoration: A Discussion with Claudia Lezell

The Interconnection of Inspection, Cleaning and Restoration: A Discussion with Claudia Lezell

Kayla McGowan
Kayla McGowan
January 29, 2025
No Comments

Join us in this episode of Ask the Expert as we sit down with Claudia Lezell, a seasoned professional in the flooring industry with over four decades of experience. Claudia shares her insights on the vital interconnection between inspection, cleaning and restoration, and the importance of collaboration and continuous learning. 


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Ask the Expert - Leading Causes of Commercial Water Damage: Insights from Shawn Havalotti
Ask the Expert

Leading Causes of Commercial Water Damage: Insights from Shawn Havalotti

Expert Tips on Mitigating Commercial Water Damage
Kayla McGowan
Kayla McGowan
January 27, 2025
No Comments

Join industry expert Shawn Havalotti in this episode of "Ask the Expert" as he delves into the leading causes of commercial water damage, shares his extensive industry knowledge, and provides practical prevention strategies that every commercial property owner should know. Say goodbye to unexpected water damage surprises. 


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Ask the Expert - The Future of Disaster-Resistant Housing: Insights from an Industry Expert
Ask the Expert

The Future of Disaster-Resistant Housing: Insights from an Industry Expert

How Homeowners and Professionals can Embrace Resilient Building Practices
Kayla McGowan
Kayla McGowan
January 23, 2025
No Comments

Learn about the latest trends in disaster-resistant housing on 'Ask The Expert' with Robb Harrell, VP of Product Development at DocuSketch. Gain insights into generational differences, homeowner investment trends and the pivotal role of insurance carriers in promoting resilient materials. Learn expert tips on collaboration and strategies to advocate for durable building practices.


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Ask the Expert - The Noise of Business Marketing: Expert Insights from Ben Ricciardi
Ask The Expert

The Noise of Business Marketing: Expert Insights from Ben Ricciardi

Master the art of digital marketing for restoration businesses with expert tips from Ben Ricciardi
Kayla McGowan
Kayla McGowan
January 22, 2025
No Comments

On this episode of R&R's Ask the Expert, industry expert Ben Ricciardi dives into the noisy world of digital marketing. Ben, the founder and CEO of Ironclad Restoration Marketing, has been a pivotal figure in the digital marketing scene for the restoration industry since 2015. 


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Ask the Expert: Achieve 7-Figuire Revenue with Expert Advice from Industry Leaders
Ask the Expert

The Road to Seven Figures: Your Guide to Home Service Success with Eric Sprague and Katie Harris

Kayla McGowan
Kayla McGowan
January 15, 2025
No Comments

Learn how to build a successful home service business with insights from Eric Sprague and Katie Harris. Their book, "The Road to Seven Figures: Your Guide to Home Service Success," provides a comprehensive guide for entrepreneurs. Learn about self-care, financials, repeatable systems, digital marketing, and team building to achieve seven-figure success. Don’t miss out on expert advice to grow your business effectively.


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Events

November 21, 2025

Live Announcement: R&R Technician Award Presentation

Join us for the live announcement of the 2025 R&R Technician Award winner! This prestigious award celebrates restoration professionals who demonstrate leadership, integrity and excellence in the restoration industry. This year’s award is proudly sponsored by Violand Management Associates; the award highlights the vital role technicians play in driving the restoration industry forward.

January 20, 2026

INTRCONNECT

Dive into the latest trends, innovations, and best practices shaping the future of property insurance and restoration.

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

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Technology Innovations

Which emerging technology do you believe will have the biggest impact on restoration work in the next 5 years?
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Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

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