This Ask the Expert video was done in the wake of the 2018 California wildfires, but the tips remain true for any odor removal job. The key ingredient to handling wildfire smoke odor and damage jobs is being proactive.

Because no one can predict when water or fire damage will occur or when mold is noticed, having a live website chat service can capture all potential customers 24 hours a day and significantly increase lead acquisition and customer retention.

Ashlee Carpentier, the VP of Complete DKI in Pensacola, Fla., shares what they're seeing damage-wise so far, how they prepared ahead of the storm, and how the rest of the industry can help.

An IICRC instructor and licensed mold remediator in the State of Florida shares tips for effective CAT work: Xactimate, estimating, getting paid, laws and regulations, and more!

Conditions in the Atlantic have settled a bit over the last week or so, but that is only further revealing the devastation across the Caribbean from hurricanes like Maria, Harvey, and Irma. 

The "Restoration Lawyer" offers some thoughts on how contractors can manage the risks, and reap the rewards, of catastrophe work.

The importance of communication before, during, and after the storm passes to make restoration and response efforts as effective as possible.

Mazur talks about Interstate Restoration's efforts, as well as the need for the industry as a whole to come together to help restore homes, businesses, and lives.

“Small talk” is not about YOU finding something interesting to say; it's about getting the other person talking and you being interested in what THEY have to say.