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Home » Topics » Ask the Expert

Ask the Expert
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ATE Tim Hull

Ask the Expert: Managing Your Restoration Company during the Coronavirus Outbreak

Timothy hull
Timothy E. Hull CR
March 23, 2020
No Comments
Tim Hull, Director of Operations and a Business Development Advisor at Violand Management Associates, answers four questions related directly to business management and leadership during these massive, sudden changes in business.
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ATE lisa lavender

Ask the Expert: Orchestrating an Effective Coronavirus Response | VIDEO!

Michelle blevins headshot 200px
Michelle Blevins
Lisalrti0183fx
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
March 17, 2020
No Comments
Protecting your team, your customers, and preparing for what's to come.
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coronavirus video
Video Discussion

Coronavirus Response: What Restorers Need to Know on Disinfection, Liability, & More

Ross Driscoll Jr.
Michael pinto
Michael A. Pinto CSP, SMS, CMP, RTPE, FLS, ERS
Phillip Rosebrook
March 10, 2020
No Comments
Michael Pinto, Phil Rosebrook Jr., and Ross Driscoll Jr. weigh in on coronavirus outbreak and how restoration contractors can step in to help their communities.
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ATE coronavirus
Ask the Expert

Coronavirus: Proper Disinfection Protocols from Leading Forensic Restoration Expert | VIDEO!

January 31, 2020
No Comments

This video interview with the Director of Forensic Operations for the Global Biorisk Advisory Council walks through how to properly disinfect and mitigate this virus if your company is called in to help with cleanup.


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ATE smoke odor

Ask the Expert: Smoke Odor Removal Tips Using Hydroxyl Generators

Michelle blevins headshot 200px
Michelle Blevins
Tom McArdle
November 20, 2018
No Comments
This Ask the Expert video was done in the wake of the 2018 California wildfires, but the tips remain true for any odor removal job. The key ingredient to handling wildfire smoke odor and damage jobs is being proactive.
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ATe trevor

Ask the Expert: The Value in Live Website Chat for Restoration Companies

Trevor Flannigan
November 13, 2018
No Comments
Because no one can predict when water or fire damage will occur or when mold is noticed, having a live website chat service can capture all potential customers 24 hours a day and significantly increase lead acquisition and customer retention.
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ashlee hurricane

VIDEO: Florida Restoration Company Ramping Up after Hurricane Michael

October 11, 2018
No Comments
Ashlee Carpentier, the VP of Complete DKI in Pensacola, Fla., shares what they're seeing damage-wise so far, how they prepared ahead of the storm, and how the rest of the industry can help.
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mitch cat work

CAT Work 101: Florida Mold Laws, Xactimate, Getting Paid & More (VIDEO)

September 5, 2018
No Comments
An IICRC instructor and licensed mold remediator in the State of Florida shares tips for effective CAT work: Xactimate, estimating, getting paid, laws and regulations, and more!
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findley harvey

VIDEO: Covering Multiple CAT Loss Locations

October 3, 2017
No Comments
Conditions in the Atlantic have settled a bit over the last week or so, but that is only further revealing the devastation across the Caribbean from hurricanes like Maria, Harvey, and Irma. 
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harvey ed cross

VIDEO: Mitigating YOUR Risk During CAT Work

Ed cross headshot
Edward H. Cross Esq., "The Restoration Lawyer"
September 28, 2017
No Comments
The "Restoration Lawyer" offers some thoughts on how contractors can manage the risks, and reap the rewards, of catastrophe work.
Read More
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