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Managing Your Restoration BusinessAsk the Expert

Ask the Expert

Built for Restoration: How In-House Dev Drives Better Tech

JobSight’s Scott Gines shares how having in-house development helps drive innovation in restoration technology

By Kayla McGowan
September 24, 2025

On this episode of Ask The Expert, we’re joined by Scott Gines, Lead Developer at JobSight. We dive into the impact an in-house developer brings in the advancement of restoration technology. Scott has over 40 years of experience in software development and 15 years of experience in the restoration industry. He expanded ClientRunner from a 50-user tool into a CRM with 10,000+ users and built JobSight from scratch. JobSight’s focus on in-house, in-office development keeps the team closely connected to contractors’ needs, delivering industry-specific tools. 

Key highlights include: 

  • The importance of having an in-house software developer.
  • How Scott's experience in software development and the restoration industry helped shape the development of JobSight.
  • The benefits of having an in-house development team that closely collaborates with other departments (sales, operations, accounting, etc.) to create a user-friendly platform.
  • The ease of use, even when implementing complex features like AI-powered payment receipt capture.
  • The importance of balancing powerful functionality and simplicity when developing software for the restoration industry.  

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This episode of Ask the Expert is brought to you by JobSight.

KEYWORDS: restoration business strategy restoration software restoration technology

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

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