Ask the Expert

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FloLogic’s Ian Greene discusses water damage prevention, risk management, smart leak detection, and how restorers can build stronger relationships with their customers. 

PuroClean’s COO, George Hernandez, discusses CAT response planning, partnerships, operational strategies, and cash flow strategies for CAT work. 

Flood damage often leaves behind hidden moisture that can create ideal conditions for mold growth. In this Q&A, 1-800 WATER DAMAGE’s Tim Singnysane shares how quickly mold can develop, where it hides, the health risks, and when homeowners should call a restoration professional.

On the latest episode of Ask The Expert, Leighton Healey shares how AI can help improve your teams’ confidence, strengthen your training, and help restorers build consistent workflows without replacing your people.

Learn how large-loss and commercial drying projects require systems, coordination, risk management, and operational strategy. 

ServiceForge’s Jane Blanchard shares how after-hours response and customer communication can help restoration companies improve their reviews, increase lead conversion, and build trust.

Here’s how window performance, water intrusion, and installation affect hurricane damage, long-term building resilience, and moisture control.

Jeff Cross and Kayla McGowan discuss AI, deadlines, industry collaboration, and the role they play in the media.

PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry. 

Nate Cisney of Restoration Made Simple shares TPA vs non-TPA work, how it affects your operations, profitability, diversifying your work, and long-term growth for restorers.