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Garret Gray shares what you can expect at INTRConnect 2026, from AI-driven insights to tailored tracks and networking opportunities.

Air Force veteran Joe Bennett of Lightspeed Restoration shares how military discipline, green practices and team training drive success in the restoration industry. 

Bud Summers of PuroClean shares how restoration companies can prepare for future disasters by leveraging technology, working through workforce solutions and building a strategic plan.

Carmen Coleman of ServiceMaster explains how technology, data and proactive planning are reshaping the way we respond to CAT events like hurricanes, fires and other major disasters.

JoAnn Wiechmann of Blue Kangaroo Packoutz explains how empathy and emotional intelligence improve customer experience and strengthen restoration teams.

Learn how restoration companies are using AI and technology to capture more leads, improve conversions and build long-term with expert insights from Nick D’Urbano.

Poor financial literacy erodes restoration profits. Ben Justesen shares how you can master markup, margin and overhead for long-term success. 

From entry-level technician to Project Manager, Kaylin Glaspie shares her career journey, lessons she’s learned and tips for other restoration professionals. 

Chris Matts reveals how restoration companies can unlock consistent growth by building smart, scalable referral partnerships.