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Home » Topics » Ask the Expert

Ask the Expert
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Ask the Expert: Utilizing AI for Your Business with Phill McGurk
Ask the Expert

Utilizing AI for Your Restoration Business with Phill McGurk

Kayla McGowan
Kayla McGowan
March 12, 2025
No Comments

In this episode of "Ask the Expert," we speak with Phill McGurk, owner and director of CARSI, about utilizing AI tools like ChatGPT and Copilot to enhance your business processes, documentation and SOPs. Learn how AI can serve as a valuable tool for businesses without becoming a crutch.


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Ask the Expert - Preserving History with Contents Restoration: Reviving the Smithtown Library's Artifacts
Ask the Expert

Contents Restoration after a Natural Disaster with Adam Lyszczarz

Preserving History: Reviving Smithtown Library's Artifacts
Kayla McGowan
Kayla McGowan
March 5, 2025
No Comments

In this episode of "Ask the Expert," we chat with Adam Lyszczarz, a Marine Corps veteran and Program Manager for Document Restoration Services at Prism Specialties, about restoring flood-damaged artifacts at the Smithtown Library. Discover the innovative techniques used and lessons learned from this significant restoration project.


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Ask the Expert: How Remote Monitoring Is Saving Restoration Pros Time & Money
Ask the Expert

How Remote Monitoring Is Saving Restoration Pros Time & Money

Learn how to track jobs remotely and cut manual field documentation in half
Kayla McGowan
Kayla McGowan
February 26, 2025
No Comments

Join industry experts Paul Silliman and Cory Burt in this exciting episode of Ask The Expert as they reveal how remote monitoring can streamline operations, boost efficiency and save time and money. Discover practical strategies to overcome challenges, reduce manual processes and stay ahead with innovative technology.


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Mastering Talent Acquisition: Insights from Jenny Andrawis
Ask the Expert

Mastering Talent Acquisition: Insights from Jenny Andrawis

Jenny Andrawis shares her expertise on recruiting strategies and industry trends
Kayla McGowan
Kayla McGowan
February 19, 2025
No Comments

We dive into the world of recruiting with Jenny Andrawis, Chief Revenue Officer of Implement4. Learn about the latest trends, effective recruiting methods, and how Jenny’s unique approach has shaped her success. This is a must-listen for anyone looking to enhance their recruiting game in the restoration industry.


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Ask the Expert: Addressing Labor Shortages with On-Demand Solutions

Addressing Labor Shortages with On-Demand Solutions

Kayla McGowan
Kayla McGowan
February 12, 2025
No Comments

Join industry expert Rich Oakes, President of GigSmart, in this episode of Ask the Expert. Find out how on-demand labor solutions can help restoration businesses stay agile and cost-efficient. Learn about flexible labor models, the role of technology in staffing, and real-world examples of success. Uncover strategies for managing temporary workers and maintaining quality standards in the ever-evolving restoration industry.


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Ask the Expert: Electrical Fires During Hurricane Season with Barry Rice
Ask the Expert

Electrical Fires During Hurricane Season with Barry Rice

Kayla McGowan
Kayla McGowan
February 7, 2025
No Comments

Join us for this episode of Ask the Expert, featuring Barry Rice, a seasoned professional with over 20 years of experience in environmental, health and safety (EHS). Barry discusses the dangers of saltwater-related fires during hurricane season, particularly their impact on electric vehicles and homes.


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Ask the Expert - Transforming Restoration: AI's Impact on Operations by 2025
Ask the Expert

Transforming Restoration: AI's Impact on Operations in 2025

Explore how AI is set to revolutionize the restoration industry, enhancing efficiency, customer support, and knowledge sharing
Kayla McGowan
Kayla McGowan
February 5, 2025
No Comments

In this episode of Ask The Expert, join Travis Parker Martin, Co-Founder and VP of Product and Marketing at Know How, as he dives into the transformative role of artificial intelligence (AI) in the restoration industry. Learn how AI is enhancing operational efficiency, customer support and knowledge sharing, and learn about the predicted future applications that will set AI-empowered companies apart by the end of the year. 


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Ask the Expert - The Interconnection of Inspection, Cleaning and Restoration: A Discussion with Claudia Lezell

The Interconnection of Inspection, Cleaning and Restoration: A Discussion with Claudia Lezell

Kayla McGowan
Kayla McGowan
January 29, 2025
No Comments

Join us in this episode of Ask the Expert as we sit down with Claudia Lezell, a seasoned professional in the flooring industry with over four decades of experience. Claudia shares her insights on the vital interconnection between inspection, cleaning and restoration, and the importance of collaboration and continuous learning. 


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Ask the Expert - Leading Causes of Commercial Water Damage: Insights from Shawn Havalotti
Ask the Expert

Leading Causes of Commercial Water Damage: Insights from Shawn Havalotti

Expert Tips on Mitigating Commercial Water Damage
Kayla McGowan
Kayla McGowan
January 27, 2025
No Comments

Join industry expert Shawn Havalotti in this episode of "Ask the Expert" as he delves into the leading causes of commercial water damage, shares his extensive industry knowledge, and provides practical prevention strategies that every commercial property owner should know. Say goodbye to unexpected water damage surprises. 


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Ask the Expert - The Future of Disaster-Resistant Housing: Insights from an Industry Expert
Ask the Expert

The Future of Disaster-Resistant Housing: Insights from an Industry Expert

How Homeowners and Professionals can Embrace Resilient Building Practices
Kayla McGowan
Kayla McGowan
January 23, 2025
No Comments

Learn about the latest trends in disaster-resistant housing on 'Ask The Expert' with Robb Harrell, VP of Product Development at DocuSketch. Gain insights into generational differences, homeowner investment trends and the pivotal role of insurance carriers in promoting resilient materials. Learn expert tips on collaboration and strategies to advocate for durable building practices.


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