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Home » Topics » Ask the Expert

Ask the Expert
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Ask the Expert - Estimating to Close: Strategies for Faster, Smarter Claims Resolution
Ask the Expert

Estimating to Close: Strategies for Faster, Smarter Claims Resolution

How Elkmont Estimates helps restoration professionals close claims faster with accuracy and consistency
Kayla McGowan
Kayla McGowan
July 2, 2025
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Tess Huge and Todd Watkins share how expert estimating can help streamline your claims process and boost carrier confidence. 




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Ask the Expert - Revolutionizing Contents Restoration: How AI is Reshaping Estimating and Inventory
Ask the Expert

Revolutionizing Contents Restoration: How AI is Reshaping Estimating and Inventory

Discover how AI is streamlining contents restoration and boosting profitability across the industry.
Kayla McGowan
Kayla McGowan
June 25, 2025
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Jason Krohn and Chad Holland explore how AI is reshaping contents restoration, from faster inventories to smarter estimates.




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Ask the Expert: How Tech Is Transforming Fire Restoration and Documentation
Ask the Expert

How Tech Is Transforming Fire Restoration and Documentation

Kayla McGowan
Kayla McGowan
June 20, 2025
No Comments

Discover how fire investigation experts are using cutting-edge technology to streamline restoration and claims. 




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Ask the Expert - Weathering the Storm: Expert Water Damage Prevention Tips with John Otero
Ask the Expert

Weathering the Storm: Expert Water Damage Prevention Tips with John Otero

How to prepare for spring and summer flooding with expert advice from 1-800 WATER DAMAGE.
Kayla McGowan
Kayla McGowan
June 18, 2025
No Comments

John Otero shares expert insights on preventing and restoring water damage during storm season.




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Ask the Expert: Catastrophe Panel – Back to the Basics Part 2
Ask the Expert

Catastrophe Panel – Back to the Basics Part 2

Catastrophe Preparedness: Building Relationships with Your Community and Beyond
Kayla McGowan
Kayla McGowan
June 11, 2025
No Comments

In this episode of Ask The Expert, we are tackling catastrophe preparedness, back to the basics part 2.


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Ask the Expert - Scaling with Purpose: How CRS Grew to 60 Locations in 3 Years
Ask the Expert

Scaling with Purpose: How CRS Grew to 60 Locations in 3 Years

Ashley Taylor shares CRS’s rapid growth and vision for the future of contents restoration
Kayla McGowan
Kayla McGowan
June 6, 2025
No Comments

CRS’s Visionary Founder, Ashley Taylor, reveals how strategic focus and specialization fueled their explosive growth.


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Ask the Expert - CAT Season Strategies: Readiness, Response and Recovery
Ask the Expert

CAT Season Strategies: Readiness, Response and Recovery

Kayla McGowan
Kayla McGowan
June 4, 2025
No Comments

Discover how Dan Gordon transitioned from a high-pressure corporate career to owning a thriving restoration franchise, achieving work-life balance and making a community impact.




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Ask the Expert - From Corporate Burnout to Entrepreneurial Freedom: Dan Gordon’s Journey
Ask the Expert

From Corporate Burnout to Entrepreneurial Freedom: Dan Gordon’s Journey

A former insurance executive turned franchise owner found purpose and balance in the restoration industry
Kayla McGowan
Kayla McGowan
May 28, 2025
No Comments

Discover how Dan Gordon transitioned from a high-pressure corporate career to owning a thriving restoration franchise, achieving work-life balance and making a community impact.




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Ask the Expert - Streamline Your Claims: Stop Leaving Money on the Table
Ask the Expert

Streamline Your Claims: Stop Leaving Money on the Table

Why Restoration Contractors Lose Money on Claims
Kayla McGowan
Kayla McGowan
May 23, 2025
No Comments

On this episode of Ask The Expert, Genesis Brown, Founder and CEO of Smart Claims Administration, breaks down the costly mistakes restoration contractors make when managing their claims. From documentation errors to carrier tactics, find out how you can streamline your process. 




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Ask the Expert - Inside RIA: Restoration Strategy & Vision
Ask the Expert

Inside RIA: Restoration Strategy & Vision

The RIA Leaders Share Key Industry Insights and Strategic Initiatives on Ask The Expert
Kayla McGowan
Kayla McGowan
May 15, 2025
No Comments

On this episode of Ask The Expert, the RIA leadership team including President Jeff Moore and other top officers. They dove into the future of the restoration industry and several of RIA’s initiatives.




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Register for Webinar - Connecting the Field, Office and Carriers: How to Streamline Claims with Better Data and Communication

Events

June 16, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

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