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Restoration Training/EducationManaging Your Restoration BusinessAsk the Expert

Ask the Expert

Rebuilding Your Sales Team: The Blueprint for Restoration Business Growth

Why investing in sales training and coaching is the most powerful growth strategy in today’s evolving restoration landscape

By Kayla McGowan
October 10, 2025

On this episode of Ask The Expert, we’re joined by Gregg Taylor, Chairman and Managing CEO of Restoration Partners. We discuss why rebuilding your sales team is the ultimate hack for a successful blueprint to growth in the restoration industry. Gregg has extensive background in acquisitions, consulting and the restoration industry. We discussed the importance of leveling up your sales team to help drive growth for your business. 

Topics of discussion include:

  • The critical need for comprehensive sales training and ongoing coaching in the restoration industry, which historically has lagged behind in developing its sales professionals.
  • The challenges restoration companies faced in recruiting, training, and retaining top sales talent. This inspired him to launch a specialized sales training and coaching division.
  • The Transformative 4-Week Sales Training Program Gregg's 4-week training program goes far beyond traditional bootcamps, providing hands-on instruction, role-playing, and daily accountability to equip sales reps with the skills and discipline needed to drive consistent results.
  • 50% more sales come from reps who receive ongoing coaching and management support post-training, keeping them accountable and providing real-time feedback to maximize their performance.
  • Empowering Companies to Thrive Amid Industry Consolidation As private equity investment and acquisitions continue to reshape the restoration industry, Gregg explains how a sales-focused strategy — from the front desk to project managers — is key for companies to not just survive but grow their market share.      

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KEYWORDS: restoration business development restoration business growth restoration business profitability restoration business strategy

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

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  • Business Development Associates Inc.

    BDA works exclusively with restoration contractors helping them build their own sales programs so they can drive the growth of their business instead of relying on TPAs, paid leads, weather or good luck. We recruit "A" player salespeople, provide sales training, and ongoing sales management and coaching. Clients have generated 100s of millions of dollars in new business.
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