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Home » Topics » Ask the Expert

Ask the Expert
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Construction Comedy School: Teaching Serious Topics in a Humorous Manner

Ask the Expert
July 18, 2022
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Carmen Ciricillo, owner and principal instructor, joins us to share how he combines his background in construction and comedy to present training on safety, codes and other crucial matter in a lively way. Ciricillo performs at comedy clubs across the country. He also posts videos on his YouTube channel in the persona of The Construction Comic.


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VetCor: Franchisor Created by Veterans Creates Opportunities for Those Who Served

VetCor: Franchisor Created by Veterans Creates Opportunities for Those Who Served

July 1, 2022
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Paul Huszar, president of CEO of VetCor, joins us to share the story of his company. Huszar discusses the challenges veterans face in finding work in civilian life and how the restoration business provides a unique opportunity for them.


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Secrets to Successful Software Adoption for Restoration Companies

Secrets to Successful Software Adoption for Restoration Companies

April 11, 2022
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In this episode of Ask the Expert, Ryan Pritchard shares practical steps restoration contractors can take to ensure the software they invest in delivers value, including scaling solutions with the growth of their business and embracing an integrated ecosystem.


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Advocating for the Policyholder

Advocating for the Policyholder

Ask the Expert
April 8, 2022
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In this episode of Ask the Expert, Doug Quinn talks about the American Policyholder Association’s work advocating for policyholder benefits and promoting solutions in insurance coverage, the insurance claim process, and the repair and rebuilding process for policyholders across the U.S.


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Safety Best Practices for Restoration

Safety Best Practices for Restoration Companies

Ask the Expert
April 6, 2022
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Barry Rice, a Certified Safety Professional with over 20 years of experience, is the Environmental, Health and Safety director for Signal Restoration Services’ family of companies. In this episode of Ask the Expert, Rice discusses the importance of safety, as well as best practices for employee health and safety, in this particularly high-risk field of restoration.


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Meet 2022 Women in Restoration Award Winner Diana Rodriguez-Zaba!

Meet 2022 Women in Restoration Award Winner Diana Rodriguez-Zaba!

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April 4, 2022
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In this special Ask the Expert episode, Diana Rodriguez-Zaba, president of ServiceMaster Restoration by Zaba serving Chicago and the surrounding suburbs, shares her story and insights. She is the winner of R&R’s seventh annual Women in Restoration Award and rose to the top of an impressive list of 46 nominees.


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Real Stories: Finding Your Niche in a Competitive Restoration Market

Real Stories: Finding Your Niche in a Competitive Restoration Market

Ask the Expert
April 1, 2022
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In this interview, Brett Lawton talks about scaling, growing as a leader and finding the company’s niche as a mid-sized service provider in a competitive, increasingly consolidated market. He also discusses offering general construction and restoration services, and the value of an executive team.


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IICRC Standards: What Every Restoration Contractor Should Know

IICRC Standards: What Every Restoration Contractor Should Know

Ask the Expert
March 30, 2022
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Mili Washington, standards director with the IICRC, discusses the importance of industry standards, the value of ANSI accreditation, the rigorous and lengthy process of developing a new standard, the business case for embracing them, and on implementing them, and a highlight reel of standards in the works.


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The State of Restoration Technology

The State of Restoration Technology

Ask the Expert
March 28, 2022
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Adopting new technology happens to be a top challenge among restorers, so we invited Brandon Donatelli to provide insights on the state of technology in the restoration industry. He covers common tech pain points, how to address them, and key themes within the digital solutions realm, now and on the horizon.


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Bioterrorism: Restoration Professionals Are Uniquely Situated to Respond, But Are They Ready?

Responding to Bioterrorism: Are Restoration Professionals Ready?

Ask the Expert
March 22, 2022
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What exactly is bioterrorism and what does it have to do with cleaning and restoration? Bioterrorism expert Dr. George Buck, Jeff Jones of the Microbial Warrior Experience, Jim Thompson of Jim Thompson & Co., and Larry Cooper of Experience events join us for a panel discussion on the role of cleaning and restoration pros in bioterrorism response in this Ask the Expert episode.


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