Insurance/Legal Matters in RestorationAsk the Expert

INTRConnect Recap with Garret Gray

Garret Gray Recaps INTRConnect 2025 and Shares Insights on the Future of Property Insurance Solutions

In this episode of Ask the Expert, we are joined by Garret Gray, President of Insurance Solutions for Cotality™. Garret leads a team of industry experts dedicated to creating market-driven solutions that enhance customer outcomes across the property insurance ecosystem. With over a decade of experience, he has made a significant impact in the restoration and insurance industries.

Previously, Garret spearheaded transformative changes as he led Cotality’s claims operations, enhancing the claims experience for insurance carriers and contractors. Before that, he was the founder and CEO of Next Gear Solutions, an industry leader in water mitigation, job and sales management software and claim scoping and auditing solutions.

In this episode, we recap the highlights of INTRConnect 2025, discuss what’s in store for the future and announce the dates and location for INTRConnect 2026.

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Kayla McGowan is the Editor-in-Chief of Restoration and Remediation (R&R) magazine, bringing nearly 10 years of marketing and communications experience in the restoration sector. With a solid foundation in content creation, editing, and social media strategy, Kayla respects the vital work of the industry. At R&R, she develops content that engages and informs restoration professionals and manages content strategy for The Experience Events, bridging the cleaning and restoration industries. Outside of work, Kayla is an avid foodie who loves exploring new culinary experiences. She enjoys spending time with her family and embracing the outdoors. Kayla is excited to connect with industry professionals and contribute to R&R’s ongoing success. Reach her at mcgowank@bnpmedia.com or 757-849-2461.